At a Glance
- Tasks: Join our vibrant kitchen team, preparing delicious Asian-inspired food daily.
- Company: itsu is a leading quick-service brand with over 80 restaurants in the UK and Belgium.
- Benefits: Earn up to Β£13.55 per hour, enjoy paid breaks, free lunches, and discounts for friends and family.
- Other info: We value diversity and offer a supportive environment for everyone.
- Why this job: Grow your career with us; 90% of managers started as team members!
- Qualifications: No experience needed; just bring your passion for food and teamwork.
Job Overview
itsu is an Asian-inspired food business with over 80 restaurants across the UK and Belgium, alongside a fast-growing grocery and wholesale business across Europe and beyond.
Company Overview
itsu is built on strong standards, thoughtful innovation, and people who take pride in what they do. We invest in our teams, grow talent from within, and keep raising the bar as we grow.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
Qualifications
None / Open to all applicants
Experience
Entry level / No experience required
Key Responsibilities
- Create a welcoming and connected environment for all guests.
- Support the front desk and guest service operations effectively.
- Assist in handling guest inquiries and resolving concerns promptly.
- Ensure adherence to Marriott standards and service protocols.
- Collaborate with team members to enhance overall guest satisfaction.
Team Member employer: itsu
itsu is an exceptional employer that prioritises the growth and well-being of its team members in a vibrant and supportive work environment. With competitive pay, paid breaks, and a healthy lunch provided daily, employees enjoy a range of benefits including early wage access, discounts, and opportunities for career advancement, as evidenced by the success of many who started as Team Members. Join us in Aberdeen to be part of a forward-thinking company committed to sustainability and diversity, where your contributions are valued and your potential is nurtured.
StudySmarter Expert Adviceπ€«
We think this is how you could land Team Member
β¨Tip Number 1
Familiarise yourself with itsu's values and mission. Understanding what the company stands for will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Visit an itsu restaurant before your interview. This will give you a feel for the atmosphere, the food, and the customer service style, which can help you discuss your experience and enthusiasm for the role more effectively.
β¨Tip Number 3
Prepare to demonstrate your passion for food and customer service. Think of examples from your past experiences, even if they are not directly related to food, that showcase your ability to care for people and work well in a team.
β¨Tip Number 4
Show your eagerness to grow within the company. Since itsu promotes from within, express your interest in advancing your career and how you see yourself contributing to the team in the long run.
We think you need these skills to ace Team Member
Some tips for your application π«‘
Understand the Company Culture:Before applying, take some time to understand itsu's values and culture. Highlight how your personal qualities align with their four key attributes: pride, care, growth, and trust in your application.
Tailor Your CV:Make sure your CV reflects any relevant experience or skills, even if they are not directly related to food preparation. Emphasise your ability to work in a team and your passion for customer service.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to join itsu specifically and how you can contribute to their vibrant kitchen environment.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important in any job.
How to prepare for a job interview at itsu
β¨Show Your Passion for Food
Since itsu is all about delicious, healthy food, make sure to express your passion for cooking and preparing meals. Share any experiences you have, even if they are personal, to demonstrate your enthusiasm for the role.
β¨Emphasise Teamwork
As a Team Member, you'll be working closely with others. Highlight your ability to work in a team, share examples of past experiences where you've collaborated successfully, and show that you care about supporting your colleagues.
β¨Demonstrate Growth Mindset
itsu values personal growth, so be prepared to discuss how you want to develop your skills. Talk about your willingness to learn and adapt, and mention any specific goals you have for your career within the company.
β¨Align with itsu's Values
Familiarise yourself with itsu's core qualities: pride, care, growth, and trust. During the interview, relate your own values to these qualities, showing that you are a good fit for their culture and mission.