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- Tasks: Prepare delicious Asian-inspired dishes and deliver excellent customer service.
- Company: Join itsu, a leading quick-service retail brand with a vibrant culture.
- Benefits: Earn up to ÂŁ15.50 per hour, enjoy paid breaks, and free healthy lunches.
- Why this job: Be part of a fun team and grow your career in a thriving environment.
- Qualifications: No experience needed; just bring your passion for food and teamwork.
- Other info: Access to mental health support, discounts, and exciting social events.
We are itsu, the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.
In addition to our restaurants, itsu [grocery] offers a range of high‑quality Asian‑inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
With its best‑in‑class‑food, latest technology, innovation, and talented workforce, itsu is the future of fast food.
Apply now for the chance to join our Stansted Airport team! It only takes two minutes… Start as a Team Member and earn up to £15.50 per hour, including an hourly bonus* and NO zero hours contracts!
this is the job
As a Team Member, you’ll be working in one of our beautiful stores, where you’ll be:
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating our famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands‑on learning in‑store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.
we pay our bonus after your initial training!
Even more, if you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team [head office] started as itsu team members… you could be one of them!
If you love working in a vibrant place, are restless to help [your team and customers] and preparing food is your passion – apply now!
this is you
We are looking for people displaying the four itsu qualities:
- I take pride [in what I do]
- I care [for people]
- I want to grow [myself & others]
- I build trust [around me]
This Is What We Offer
- Pay every Thursday and if your expenses get out of hand, we’ve got you covered with early wage access via Wagestream.
- Your breaks are paid, and your beautiful healthy lunch is on us every day!
- Invite your family and friends over for a meal with a 50% discount in every itsu shop.
- Enjoy 28 days of paid holidays
- With our top of class learning programs and career progression opportunities, you can quickly earn up to £16.00 as a \’Team Member Pro\’ [including hourly bonus], or £35,000 per year + quarterly bonus if you are a Team Leader [with guaranteed full‑time hours].
- We will pay for when you are unwell and can’t work with our income & critical protection.
- We care about your health, so we offer free‑to‑you online GP and access to mental health therapists 24/7. For your welfare, our managers are fully trained in Mental Health First aid.
- If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!
- At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events.
Just like you, we are very passionate about sustainability, please check our sustainability milestones here.
No matter what you do at itsu, it\’s important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you\’ll always be encouraged to be your true self.
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Team Member employer: itsu
Contact Detail:
itsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know itsu! Familiarise yourself with our menu and values. When you walk into that interview, show us your passion for our delicious food and how you embody the itsu qualities. It’ll make a great impression!
✨Tip Number 2
Practice your customer service skills! We love team members who can deliver excellent service with a smile. Think of scenarios where you’ve helped others or resolved issues, and be ready to share those stories.
✨Tip Number 3
Be prepared to showcase your teamwork! At itsu, we thrive on collaboration. Share examples of how you’ve worked well in a team before, and don’t forget to highlight your willingness to learn and grow with us.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you’ll be one step closer to joining our vibrant team at Stansted Airport. Plus, it shows you’re serious about being part of the itsu family!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to highlight your passion for food and customer service in your application. Mention any relevant experiences or skills that align with our values at itsu, like teamwork and care for others.
Keep It Concise: We love a good read, but keep your application clear and to the point. Stick to the essentials and make sure every word counts – we’re looking for clarity and enthusiasm!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s quick and easy, and it helps us keep track of your application. Plus, you’ll be one step closer to joining our vibrant team at itsu!
How to prepare for a job interview at itsu
✨Know the Brand
Before your interview, take some time to research itsu. Understand their values, menu offerings, and commitment to sustainability. This will not only show your enthusiasm but also help you align your answers with what they stand for.
✨Show Your Passion for Food
As a Team Member, you'll be working with food daily. Share your love for cooking or healthy eating during the interview. Talk about any experiences you've had with food preparation or customer service, even if they're informal. It’ll help you stand out!
✨Emphasise Teamwork
itsu values collaboration and trust among team members. Be ready to discuss examples of how you've worked well in a team before. Highlight your ability to support others and contribute positively to a vibrant work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or the team culture. This shows that you're genuinely interested in growing with the company and helps you gauge if it's the right fit for you.
