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- Tasks: Prepare delicious Asian-inspired dishes and deliver top-notch customer service.
- Company: Join itsu, a leading quick-service brand with a vibrant culture.
- Benefits: Earn up to £15.50 per hour, enjoy paid breaks, and free lunches.
- Why this job: No experience needed; we’ll train you to shine in a fun environment.
- Qualifications: A passion for food and a friendly attitude are all you need!
- Other info: Great career growth opportunities with 90% of managers starting as team members.
We are itsu, the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.
Start as a Team Member and earn up to £15.50 per hour, including an hourly bonus and no zero‑hours contracts!
Responsibilities
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating our famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands‑on learning in‑store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.
Even more, if you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team started as itsu team members… you could be one of them!
What We Offer
- Pay every Thursday and early wage access via Wagestream
- Your breaks are paid, and your healthy lunch is on us every day
- Invite family and friends over for a meal with a 50% discount in every itsu shop
- Enjoy 28 days of paid holidays
- Top‑class learning programs and career progression opportunities – you can quickly earn up to £16.00 as a Team Member Pro, or £35,000 per year + quarterly bonus if you become a Team Leader (guaranteed full‑time hours)
- We cover medical costs if you’re unwell and provide income & critical protection
- Free online GP and 24/7 access to mental health therapists, with managers trained in Mental Health First Aid
- Discounts at major retailers and gym memberships for fitness enthusiasts
- Unique social, family, and sports events to celebrate our teams
Seniority level
- Entry level
Employment type
- Full‑time
Job function
- Management and Manufacturing
- Food and Beverage Services
#J-18808-Ljbffr
Team Member employer: itsu
Contact Detail:
itsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know itsu! Familiarise yourself with our menu and values. When you walk into that interview, show us your passion for healthy eating and our delicious dishes. It’ll make a great impression!
✨Tip Number 2
Practice your customer service skills! We love team members who can deliver excellent service with a smile. Think of examples from your past experiences where you’ve gone above and beyond for someone.
✨Tip Number 3
Be ready to learn! At itsu, we value growth and development. Show us that you’re eager to pick up new skills, whether it’s rolling maki or maintaining food safety standards. We’ll teach you everything you need!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, you’ll find all the info you need about the role and our amazing benefits. Don’t miss out on the chance to join our itsu family!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to customise your application to fit the Team Member role. Highlight any relevant skills or experiences, even if they’re not directly related to food service. We love seeing how your background can bring something special to our team!
Show Your Passion for Food: Since we’re all about delicious, healthy eating, it’s a great idea to express your enthusiasm for food in your application. Share any experiences you have with cooking or trying new cuisines – it’ll definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application lands right in our hands. Plus, you’ll get to see all the amazing opportunities we have at itsu!
How to prepare for a job interview at itsu
✨Know the Brand
Before your interview, take some time to research itsu. Understand their values, menu offerings, and what makes them stand out in the quick-service industry. This will show your genuine interest and help you connect with the interviewers.
✨Show Your Passion for Food
Since the role involves preparing fresh ingredients and cooking, express your enthusiasm for food and healthy eating. Share any relevant experiences or interests that highlight your passion, even if it’s just cooking at home or trying new recipes.
✨Customer Service Mindset
itsu places a strong emphasis on excellent customer service. Be prepared to discuss how you would handle different customer scenarios. Think of examples where you’ve gone above and beyond to ensure a great experience for someone.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for growth within the company. This shows that you’re engaged and serious about your potential future with itsu.