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- Tasks: Join our vibrant team, serving delicious Asian-inspired food and delivering top-notch customer service.
- Company: itsu, a leading quick-service retail brand with over 80 locations in the UK and Belgium.
- Benefits: Earn up to £13.55 per hour, enjoy paid breaks, free lunches, and early wage access.
- Why this job: Be part of a fun, dynamic environment with real opportunities for growth and career progression.
- Qualifications: No experience needed; just bring your passion for food and a positive attitude!
- Other info: Join a diverse team that values sustainability and offers exciting social events.
We are itsu, the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.
In addition to our restaurants, itsu grocery offers a range of high‑quality Asian‑inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
With its best‑in‑class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.
Apply now for the chance to join our Wimbledon team! It only takes two minutes…
Start as a Team Member and earn up to £13.55 per hour, including an hourly bonus* and NO zero hours contracts!
Responsibilities
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands‑on learning in‑store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.
We pay our bonus after your initial training!
Even more, if you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team started as itsu team members… you could be one of them!
We know you love working in a vibrant place, are restless to help your team and customers, and preparing food is your passion – apply now!
Itsu Qualities
- I take pride in what I do
- I care for people
- I want to grow myself & others
- I build trust around me
Benefits
- Pay every Thursday and early wage access via Wagestream if your expenses get out of hand
- Your breaks are paid, and your beautiful healthy lunch is on us every day
- Invite your family and friends over for a meal with a 50% discount in every itsu shop
- Enjoy 28 days of paid holidays
- Top‑class learning programs and career progression opportunities, with the chance to earn up to £14.00 as a ‘Team Member Pro’ (including hourly bonus) or £14.75 + quarterly bonus as a Team Leader (with guaranteed full‑time hours)
- We will pay for when you are unwell and can’t work with our income & critical protection
- Free online GP and 24/7 access to mental health therapists, with managers trained in Mental Health First Aid
- Discounts at major retailers and gym memberships
- One‑of‑a‑kind social, family and sport events
Just like you, we are very passionate about sustainability – please check our sustainability milestones here.
No matter what you do at itsu, it’s important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you’ll always be encouraged to be your true self.
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Team Member employer: itsu
Contact Detail:
itsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know itsu! Familiarise yourself with our menu and values before your interview. This shows you’re genuinely interested in being part of the team and helps you stand out.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different situations with customers. We love a friendly face, so showing off your people skills can really make a difference.
✨Tip Number 3
Be ready to share your passion for food! Whether it’s cooking or just enjoying a good meal, let us know what excites you about working in a vibrant food environment like ours.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you’ll be one step closer to joining our amazing team at itsu. Plus, we love seeing applications come directly from our site!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills and experiences align with what we're looking for. This shows us that you’re genuinely interested in joining our team at itsu!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid unnecessary fluff. A clear and concise application helps us see your strengths quickly!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at itsu
✨Know the Brand
Before your interview, take some time to research itsu. Familiarise yourself with their menu, values, and sustainability efforts. Showing that you understand what makes itsu unique will impress the interviewers and demonstrate your genuine interest in the role.
✨Emphasise Teamwork
As a Team Member, you'll be working closely with others. Be ready to share examples of how you've successfully collaborated in the past. Highlighting your ability to work well in a team will align with itsu's focus on building trust and caring for people.
✨Show Your Passion for Food
Since the role involves preparing food and delivering excellent customer service, express your enthusiasm for healthy eating and cooking. Share any relevant experiences or interests that showcase your passion for food, as this aligns perfectly with itsu's mission.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the training process or career progression opportunities. This shows that you're not only interested in the position but also in growing with the company, which is something itsu values highly.
