Team Member

Team Member

Milton Keynes Full-Time No home office possible
itsu

At a Glance

  • Tasks: Join our vibrant kitchen team, preparing delicious Asian-inspired food daily.
  • Company: itsu is a leading quick-service brand with over 80 restaurants in the UK and Belgium.
  • Benefits: Earn up to £13.55 per hour, enjoy paid breaks, free lunches, and early wage access.
  • Why this job: Be part of a fun, diverse team with growth opportunities and a focus on sustainability.
  • Qualifications: No experience needed; just bring your passion for food and teamwork!
  • Other info: We offer discounts at major retailers and gym memberships, plus social events!

We are itsu, the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu grocery offers a range of high‑quality Asian‑inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific segment and have ambitious plans for continued growth both domestically and globally. With its best‑in‑class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

Apply now for the chance to join our Milton Keynes team! It only takes two minutes…

Start as a Team Member and earn up to £13.55 per hour, including an hourly bonus * and NO zero hours contracts!

As a Team Member, you’ll be

  • Cutting fresh fish and preparing ingredients
  • Rolling maki and creating itsu’s famous dishes
  • Cooking with care and precision
  • Maintaining the highest standards of food quality and safety
  • Delivering excellent customer service with a smile

No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands‑on learning in‑store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.

  • We pay your bonus after your initial training!

Even more, if you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team at head office started as itsu Team Members… you could be one of them!

If you love working in a vibrant place, are restless to help your team and customers, and preparing food is your passion – apply now!

This is you

We are looking for people displaying the four itsu qualities:

  • I take pride [in what I do]
  • I care [for people]
  • I want to grow [myself & others]
  • I build trust [around me]

This Is What We Offer

  • Pay every Thursday and, if your expenses get out of hand, we’ve got you covered with early wage access via Wagestream.
  • Your breaks are paid, and your beautiful healthy lunch is on us every day!
  • Invite your family and friends over for a meal with a 50% discount in every itsu shop.
  • Enjoy 28 days of paid holidays.
  • With our top‑of‑class learning programs and career progression opportunities, you can quickly earn up to £14.00 as a ‘Team Member Pro’ (including hourly bonus), or £14.75 (including hourly bonus) + quarterly bonus if you are a Team Leader (with guaranteed full‑time hours).
  • We will pay for when you are unwell and can’t work with our income & critical protection.
  • We care about your health, so we offer free online GP and access to mental health therapists 24/7. For your welfare, our managers are fully trained in Mental Health First Aid.
  • Enjoy discounts at major retailers and gym memberships.
  • At itsu, we love having fun and recognize our teams. We offer one‑of‑a‑kind social, family and sports events.

Just like you, we are very passionate about sustainability, please check our sustainability milestones here.

No matter what you do at itsu, it’s important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life, and you’ll always be encouraged to be your true self.

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Team Member employer: itsu

itsu is an exceptional employer that prioritises the growth and well-being of its team members, offering competitive pay, paid breaks, and a complimentary healthy lunch every day. With a vibrant work culture that fosters personal development and career progression, 90% of our shop managers have risen through the ranks from Team Member positions, showcasing our commitment to nurturing talent. Additionally, we provide unique benefits such as early wage access, mental health support, and discounts at major retailers, making it an ideal place for those passionate about food and teamwork.
itsu

Contact Detail:

itsu Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with itsu's values and mission. Understanding what they stand for, such as pride in work and caring for people, will help you align your responses during any interviews or conversations with the team.

✨Tip Number 2

Visit an itsu location before applying. This will give you a feel for the environment and allow you to observe how the team interacts. You can mention specific observations in your application to show your genuine interest.

✨Tip Number 3

Network with current or former itsu employees on platforms like LinkedIn. They can provide insights into the company culture and may even offer tips on how to stand out as a candidate.

✨Tip Number 4

Prepare to discuss your passion for food and customer service. Since itsu values individuals who care for their customers, be ready to share any relevant experiences or stories that highlight your enthusiasm for these areas.

We think you need these skills to ace Team Member

Teamwork
Customer Service
Food Preparation Skills
Attention to Detail
Time Management
Adaptability
Communication Skills
Passion for Food
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Basic Hygiene Knowledge
Positive Attitude
Reliability
Willingness to Learn

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand itsu's values and culture. Familiarise yourself with their commitment to sustainability, healthy eating, and team growth. This will help you tailor your application to reflect how you align with their mission.

Highlight Relevant Qualities: In your application, emphasise the four qualities that itsu is looking for: pride in your work, care for people, a desire to grow, and the ability to build trust. Use specific examples from your past experiences to demonstrate these traits.

Craft a Personalised Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at itsu specifically and how you can contribute to their team. Keep it concise but impactful.

Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a customer-focused environment like itsu.

How to prepare for a job interview at itsu

✨Show Your Passion for Food

Since itsu is all about delicious, healthy food, make sure to express your enthusiasm for cooking and preparing meals. Share any experiences you have with food, whether it's cooking at home or trying new dishes.

✨Emphasise Teamwork

As a Team Member, you'll be working closely with others. Highlight your ability to work in a team, share examples of how you've collaborated with others in the past, and demonstrate that you care about supporting your colleagues.

✨Demonstrate Growth Mindset

itsu values personal and professional growth. Be prepared to discuss your aspirations and how you want to develop within the company. Mention any skills you wish to learn and how you can contribute to the team's success.

✨Align with itsu's Values

Familiarise yourself with the four itsu qualities: pride, care, growth, and trust. During the interview, weave these values into your responses to show that you resonate with the company's culture and mission.

Team Member
itsu
Location: Milton Keynes

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