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- Tasks: Join our vibrant kitchen team, preparing delicious Asian-inspired food daily.
- Company: itsu is a leading quick-service brand with over 80 restaurants in the UK and Belgium.
- Benefits: Earn up to £13.55 per hour, enjoy paid breaks, free lunches, and discounts.
- Why this job: Grow your career with us; 90% of managers started as team members!
- Qualifications: No experience needed; just bring your passion for food and teamwork.
- Other info: We prioritise mental health support and offer fun team events!
We are itsu, the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food is made fresh in every restaurant, every day, and has made itsu a top choice for healthy eating.
Opening Opportunities
Start as a Team Member and earn up to £13.55 per hour, including an hourly bonus and no zero‑hour contracts.
Responsibilities
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating our famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
Training & Growth
No experience? We’ll teach you everything you need to know. Your training will be a mix of hands‑on learning in‑store, supported by your team and managers, and digital learning through our app and Academy courses. You will earn a bonus after your initial training.
Qualities We Value
- I take pride in what I do
- I care for people
- I want to grow myself and others
- I build trust around me
Benefits
- Pay every Thursday and early wage access via Wagestream
- Your breaks are paid and a healthy lunch is on us every day
- Invite your family and friends over for a meal with a 50% discount in every itsu shop
- 28 days of paid holidays
- Earn up to £14.00 as a Team Member Pro and £14.75 with a quarterly bonus as a Team Leader
- Paid for when you are unwell with income & critical protection
- Free online GP and 24/7 access to mental health therapists; managers trained in Mental Health First Aid
- Discounts at major retailers and gym memberships
- One‑of‑a‑kind social, family and sport events
Check our sustainability milestones here. We are a truly diverse bunch, and we encourage you to be your true self.
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Team Member employer: itsu
Contact Detail:
itsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with itsu's values and culture. They emphasise pride, care, growth, and trust, so think about how you can demonstrate these qualities in your interactions during the application process.
✨Tip Number 2
Visit an itsu restaurant before applying. This will give you a feel for the environment and allow you to engage with current team members, which can provide valuable insights and help you stand out during your application.
✨Tip Number 3
Prepare to discuss your passion for food and customer service. Since no previous experience is required, focus on your enthusiasm for working in a vibrant kitchen and how you can contribute to the team.
✨Tip Number 4
Highlight your willingness to learn and grow. With itsu's commitment to career progression, showing that you're eager to develop your skills and take on new challenges will make you a more attractive candidate.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand itsu's values and culture. Familiarise yourself with their commitment to healthy eating, sustainability, and team growth. This will help you tailor your application to reflect how you align with their mission.
Highlight Relevant Qualities: In your application, emphasise the four itsu qualities: pride in work, care for people, desire to grow, and ability to build trust. Use specific examples from your past experiences that demonstrate these traits, even if they are from non-work settings.
Craft a Personal Statement: Write a brief personal statement that showcases your passion for food and working in a team environment. Mention why you want to join itsu specifically and how you can contribute to their vibrant kitchen atmosphere.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a customer-focused role.
How to prepare for a job interview at itsu
✨Show Your Passion for Food
Since itsu is all about delicious, healthy food, make sure to express your enthusiasm for cooking and preparing meals. Share any personal experiences or favourite dishes that inspire you, as this will demonstrate your genuine interest in the role.
✨Emphasise Teamwork
As a Team Member, you'll be working closely with others. Highlight your ability to collaborate and support your colleagues. Share examples of how you've worked effectively in a team setting, whether in previous jobs, school projects, or even group activities.
✨Demonstrate Your Growth Mindset
itsu values individuals who want to grow themselves and others. Be prepared to discuss your aspirations and how you plan to develop within the company. Mention any skills you wish to learn or improve upon, showing that you're eager to take on new challenges.
✨Align with itsu's Values
Familiarise yourself with the four itsu qualities: pride, care, growth, and trust. During the interview, weave these values into your responses. For instance, talk about a time when you took pride in your work or how you built trust with a colleague or customer.
