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For Companies At a Glance
- Tasks: Lead the kitchen team and ensure smooth daily operations while producing beautiful food.
- Company: Join itsu, a leading Asian-inspired quick-service brand with over 80 locations.
- Benefits: Enjoy a competitive salary, food allowance, and access to Wagestream for flexible pay.
- Why this job: Be part of a dynamic team that values growth, creativity, and quality in food production.
- Qualifications: Experience in kitchen management and a passion for healthy eating.
- Other info: Opportunities for personal development and recognition through long service awards.
The predicted salary is between 24000 - 36000 £ per year.
itsu High Street, England, United Kingdom
Overview
Join to apply for the Team Leader Kitchen role at itsu
itsu High Street, England, United Kingdom
Itsu is a healthy eating, Asian inspired quick service retail & grocery brand with over 70 stores in the UK and a leading wholesale business across Europe and beyond. Renowned for its best-in-class food made fresh in every shop, every day, itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm. With its best-in-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.
role responsibility
The Team Leader – Kitchen, known as TLK, leads our itsu kitchen and works closely with the shop management team. This role has a full understanding and is a part of ensuring a smooth running of our kitchen operation during the daily production. The Team Leader – Kitchen is responsible for the production of beautiful food accordance with our standards and in line with the business needs while supporting the training and development of their team. Their performance is measured against the KPIs for the shop and their day-to-day responsibilities, as detailed below.
Scope of the role
Team Leader Kitchen – £30,000 per annum + bonus, up to 15%
The Team Leader Kitchen supports the management team in running a smooth operation by fully understanding and knowledge of the kitchen operations and managing the daily production. The Team Leader Kitchen is responsible for producing beautiful food according to itsu standards and in line with the business needs, and they support the training and development of their team. Performance is measured against the KPIs for their shop (Champions League) and their job description responsibilities.
Main Responsibilities
- Lead and motivate the team by promoting and living itsu qualities whilst encouraging cross-training between different sections to maintain a smooth operation at all times.
- Ensure the Quality Systems Diary and Health & Safety Diary are managed and completed daily.
- Work alongside Team Leader Service (TLS) and line manager to take ownership of all the kitchen sections to ensure the quality and service standards are met.
- Support KM and GM in achieving EHO 5 stars.
- Take control of ordering and stock counting when needed or requested by the line manager.
You put people at the heart of everything you do by displaying the 4 itsu qualities:
- I take pride in what I do
- I genuinely care for people
- I want to grow myself & others
- I build trust around me
things that we like
- Listeners, empathizers, commercial thinkers, challenging minds, critical friends, team players, creatives, those who have people at the forefront of their minds, those who think shop first
Perks and benefits
- Company pension scheme
- Employee assistance program
- Food allowance
- Mental Health First Aiders
- Refer a Friend
- We Celebrate You – From your first day to personal milestones, we make every moment count.
- Wagestream Access – Get paid on your terms! With Wagestream, you can access your earnings anytime, get smart financial tips, and even save as you work.
- Learn While You Earn – Level up with hands-on apprenticeships and role-based training, delivered in partnership with Yuzu Training.
- Loyalty Pays Off – Get recognised with long service awards that celebrate your commitment.
About Us
We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK, Belgium, and France, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.
In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food.
Apply now! It only takes 2 minutes…
itsu
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Industries
- Food and Beverage Services
Referrals increase your chances of interviewing at itsu by 2x
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Team Leader Kitchen employer: itsu
Contact Detail:
itsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader Kitchen
✨Tip Number 1
Get to know the company culture! Before your interview, check out itsu's social media and website. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Team Leader Kitchen role.
✨Tip Number 3
Show off your passion for food! Since the role is all about producing beautiful food, be ready to share your favourite dishes and any relevant experiences in the kitchen. Let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you on their radar.
We think you need these skills to ace Team Leader Kitchen
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let us see your love for food shine through! Share any experiences you have in the kitchen or your favourite dishes to prepare. This will help us understand how you connect with our mission at itsu.
Highlight Team Leadership Skills: As a Team Leader Kitchen, you'll be guiding a team, so make sure to showcase your leadership skills in your application. Talk about times you've motivated others or led a project, and how you embody the itsu qualities we value.
Be Specific About Your Experience: We want to know what makes you the perfect fit for this role! Be specific about your previous kitchen experience, especially in managing operations or training staff. The more details you provide, the better we can see how you align with our needs.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at itsu
✨Know Your Kitchen Operations
Before the interview, brush up on your knowledge of kitchen operations and food production standards. Be ready to discuss how you can ensure a smooth running of the kitchen and maintain quality, as this is crucial for the Team Leader Kitchen role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and motivated a team in the past. Highlight your ability to promote teamwork and cross-training, as these are key aspects of the role at itsu. They want to see that you can inspire others while maintaining high standards.
✨Emphasise Your People Skills
itsu values individuals who genuinely care for people. Be ready to share stories that demonstrate your empathy, trust-building, and commitment to personal growth—both for yourself and your team. This will resonate well with their core values.
✨Understand the Business Goals
Familiarise yourself with itsu's business ambitions and how the kitchen contributes to achieving them. Discuss how you can support the management team in meeting KPIs and ensuring customer satisfaction, showing that you're aligned with their vision for growth.
