itsu is seeking a General Manager to lead one of its stores in the Greater London area. You will be accountable for driving people development, hospitality, quality and profitability, ensuring a welcoming customer experience while managing P&L and shop operations.
You will build a high-performing management team, develop clear rotas, and handle employee relations in line with policies, with a strong emphasis on improving customer satisfaction and team engagement.
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Store General Manager: People, Hospitality & Growth employer: itsu
itsu is an exceptional employer, offering a vibrant work culture that prioritises health, innovation, and employee well-being. With competitive salaries, generous holiday allowances, and opportunities for professional growth, employees are empowered to thrive in their roles while contributing to the exciting expansion of the itsu brand. Located in London, the company fosters a diverse and inclusive environment, ensuring that every team member's voice is valued and heard.
