At a Glance
- Tasks: Prepare delicious itsu dishes and deliver excellent customer service with a smile.
- Company: Join itsu, the leading Asian-inspired quick-service brand with over 80 locations.
- Benefits: Earn up to £15.80 per hour, enjoy paid breaks, and receive a free healthy lunch daily.
- Other info: Be part of a diverse team that values growth, trust, and inclusivity.
- Why this job: Kickstart your career in a fun environment with growth opportunities and great perks.
- Qualifications: No experience needed; we’ll train you to be a pro in no time!
The predicted salary is between 16 - 16 £ per hour.
We are itsu, the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.
Contract Details
- This is a fixed‑term contract for 3 months.
- Hours: night shifts starting at 9pm or midnight, approximately 25–35 hours per week.
- Start as a Team Member and earn up to £15.80 per hour, including an hourly bonus, and no zero‑hours contracts.
Responsibilities
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating itsu dishes
- Cooking with care and precision
- Maintaining high food quality and safety standards
- Delivering excellent customer service with a smile
Training
No experience? We’ll teach you everything you need to know. Training is a mix of hands‑on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. We pay the bonus after your initial training.
Growth Opportunities
90% of shop managers and 30% of Academy team members started as Team Members. If you’re looking to grow, itsu is the place for you.
Benefits
- Pay every Thursday; wage access via Wagestream if needed
- Paid breaks and a free healthy lunch every day
- Invite family and friends over for a meal with a 50% discount in every itsu shop
- 28 days of paid holiday
- Top‑of‑class learning programmes and career progression opportunities; potential to earn up to £16.00 per hour as a Team Member Pro, or £35,000 per year + quarterly bonus as a Team Leader with guaranteed full‑time hours
- Paid sick pay and income & critical protection coverage
- Free online GP and 24/7 mental health therapist access; managers trained in Mental Health First Aid
- Discounts at major retailers and gym memberships
- Social, family and sport events
Values
- I take pride in what I do
- I care for people
- I want to grow for myself & others
- I build trust around me
Diversity & Inclusion
No matter what you do at itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life, and you’ll always be encouraged to be your true self.
Team Member [FTC 3 Months - Night Shifts] in Stansted Mountfitchet employer: itsu
itsu is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where 90% of shop managers began as Team Members. With competitive pay, paid breaks, and a free healthy lunch, along with comprehensive training and career progression opportunities, itsu fosters a diverse environment where everyone can thrive. Join us for meaningful work in a vibrant setting, and enjoy benefits like discounts, social events, and access to mental health resources.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member [FTC 3 Months - Night Shifts] in Stansted Mountfitchet
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Team Member [FTC 3 Months - Night Shifts] in Stansted Mountfitchet
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at itsu
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at itsu. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
