At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch service and quality in a fast-paced environment.
- Company: Join itsu, a leading Asian-inspired quick-service brand with a focus on healthy eating.
- Benefits: Competitive salary, career growth opportunities, and a supportive work culture.
- Other info: Embrace diversity and sustainability while working in a vibrant, innovative setting.
- Why this job: Make a real impact by fostering a collaborative atmosphere and driving business success.
- Qualifications: Experience in management and a passion for hospitality and team development.
The predicted salary is between 25065 - 30635 £ per year.
General Manager - Oxford Cornmarket We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK, Belgium, and a growing wholesale business across Europe and beyond.
Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.
In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets.
We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
With its best-in-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food. this is the job As a General Manager, you are accountable for the success of your shop, this success sits within 4 key pillars, People, Hospitality, Quality and Profitability People.
Your focus is team development and leading a confident management team, which in turn will create a friendly and collaborative atmosphere.
As part of developing your team, you will focus on clear succession for all roles in store, be responsible for well-planned rotas and managing all employee relation issues in line with our policies.
Hospitality.
Your drive will be hospitality, putting customers and employees care at the heart of everything you do, persistently observing and training your team to deliver a great customer experience.
Quality.
You will be responsible for all shop operational standards and compliance with itsu Food, Health and Safety procedures, as well as constantly focus on the quality of our food your kitchen team are producing.
Profitability.
Have a strong understanding of your P&L, forecast and general shop financial performance.
Have a strategic mindset to growth sales and maximise profitability, working closely with your management team to achieve these goals. you put people at the heart of everything you do by displaying the 4 itsu qualities: I take pride [in what I do] I genuinely care [for people] I want to grow [myself & others] I build trust [around me] Just like you, we are very passionate about sustainability, please check our sustainability milestones here.
No matter what you do at itsu, it's important to us that everyone has access to the same opportunities.
We are a truly diverse bunch, from all walks of life and you'll always be encouraged to be your true self.
General Manager - Oxford Cornmarket employer: itsu
itsu is an exceptional employer, offering a vibrant work culture that prioritises health, innovation, and employee well-being. With competitive salaries, generous holiday allowances, and opportunities for professional growth, employees are empowered to thrive in their roles while contributing to the exciting expansion of the itsu brand. Located in London, the company fosters a diverse and inclusive environment, ensuring that every team member's voice is valued and heard.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Oxford Cornmarket
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like itsu. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to itsu
Don't be shy about reaching out to itsu directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Oxford Cornmarket
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about itsu and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at itsu
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
