Itsu is seeking a Loyalty, CRM and Insights Lead to own our loyalty and CRM strategy, helping grow the loyal customer base, increase visit frequency and create personalised experiences that deliver measurable results. From developing the long-term strategy to delivering day-to-day campaigns, you’ll ensure every campaign and journey is purposeful, insight-led and aligned with the Itsu brand.
You’ll become the voice of the customer, working with insight partners to uncover what loyal and non-loyal
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Loyalty, CRM & Insights Lead — Flexible & Remote employer: itsu
itsu is an exceptional employer, offering a vibrant work culture that prioritises health, innovation, and employee well-being. With competitive salaries, generous holiday allowances, and opportunities for professional growth, employees are empowered to thrive in their roles while contributing to the exciting expansion of the itsu brand. Located in London, the company fosters a diverse and inclusive environment, ensuring that every team member's voice is valued and heard.
