At a Glance
- Tasks: Drive ingredient and product quality for itsu's delicious Asian-inspired food.
- Company: Join itsu, a leading brand in healthy fast food with over 80 locations.
- Benefits: Enjoy flexible working, generous time off, and a competitive salary.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on food quality and innovation in a growing company.
- Qualifications: 3+ years in food tech roles, with a passion for quality and safety.
The predicted salary is between 40000 - 50000 € per year.
We are the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the UK, Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu Grocery offers a range of high‑quality Asian‑inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
Own and drive ingredient and product quality consistency through the menu development process and into live operation, ensuring itsu food is delivered to the intended safety, quality, taste and presentation standards across all suppliers and shops. The role reports to our Technical Manager. This role is responsible for translating food intent into technically robust, scalable and consistently delivered products, acting as the bridge between Food, suppliers and operations to protect and continuously improve the itsu brand experience.
Core Responsibilities:- Own technical and quality accountability for products and ingredients from product finalisation through to live operation, ensuring food intent is translated into consistent, scalable and technically robust delivery across the supply chain.
- Co‑own the development and ongoing management of Quality Attribute Sheets (QASs) with the Food Team, ensuring alignment between food intent and technical delivery.
- Assess supplier capability to deliver consistent quality at scale through trials, factory validation and supplier engagement.
- Validate products against QASs and defined quality attributes to confirm consistency prior to launch and throughout the product lifecycle.
- Work closely with suppliers, Food and R & D to identify opportunities for product, ingredient or process improvements that enhance quality and consistency.
- Ensure quality insights are captured and integrated into product passports, QASs and future menu development decisions.
- Minimum 3 years’ experience within a Technical Function or Process Manufacturing roles within the food industry.
- Expertise of working with a range of different food categories.
- Preferably qualified to a relevant Food Science, Food Technology or Microbiological degree standard or equivalent.
- Knowledge and deep understanding of BRC certification and/or equivalent certification standards.
- Knowledge of the management of allergens, with insight into upcoming legislation and its implications for industry.
- Excellent computer proficiency (MS Office – Word, Excel and Outlook).
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Passion for food and quality.
- A competitive salary.
- Flexible working, including 1 day a week from home, and up to 2 weeks a year working from abroad.
- Generous time off allowances.
Technical & Quality Partner in London employer: itsu
itsu is an exceptional employer, offering a vibrant work culture that prioritises innovation and quality in the fast food industry. With a commitment to employee growth, flexible working arrangements, and generous time off allowances, itsu fosters a supportive environment where team members can thrive while contributing to the brand's ambitious expansion plans. Join us in shaping the future of healthy eating in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Technical & Quality Partner in London
✨Tip Number 1
Network like a pro! Reach out to people in the food industry, especially those connected to itsu. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion for food and quality! When you get the chance to chat with potential employers, share your experiences and insights about food safety and quality standards. Let them see your enthusiasm for the role and how you can contribute to itsu's mission.
✨Tip Number 3
Prepare for interviews by researching itsu’s menu and understanding their quality standards. Be ready to discuss how your background in food technology or process manufacturing aligns with their goals. Tailor your answers to reflect their values and show you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the itsu team. So, get your application in and let’s make some delicious things happen!
We think you need these skills to ace Technical & Quality Partner in London
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! We want to see how your passion aligns with our mission at itsu. Share any relevant experiences that highlight your enthusiasm for quality and innovation in the food industry.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Technical & Quality Partner role. Highlight your experience in technical functions and process manufacturing, and don’t forget to mention your knowledge of BRC certification and allergen management. We love seeing candidates who take the time to connect their skills to our needs!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the itsu team!
How to prepare for a job interview at itsu
✨Know Your Ingredients
Make sure you brush up on your knowledge of food quality standards and ingredient sourcing. Be ready to discuss how you would ensure consistency in product quality across different suppliers, as this is crucial for the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your expertise in technical functions within the food industry. Highlight any experience you have with BRC certification or managing allergens, as these are key aspects of the job.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves liaising with various teams, being able to communicate effectively with both technical and non-technical stakeholders will be essential.
✨Passion for Quality
Let your passion for food and quality shine through during the interview. Share what excites you about working in the food industry and how you can contribute to maintaining itsu's high standards.
