At a Glance
- Tasks: Join us in preparing delicious Asian-inspired dishes and delivering excellent customer service.
- Company: itsu, a leading quick-service retail brand with over 80 restaurants.
- Benefits: Earn up to £14.05 per hour, paid breaks, free lunches, and early wage access.
- Other info: Enjoy discounts, paid holidays, and opportunities for career progression.
- Why this job: Be part of a vibrant team and grow your career in a fun environment.
- Qualifications: No experience needed; just bring your passion for food and teamwork.
The predicted salary is between 14.05 - 14.05 £ per hour.
We are itsu, the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu grocery offers a range of high‑quality Asian‑inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
With its best‑in‑class food, latest technology, innovation, and talented workforce, itsu is the future of fast food. Apply now for the chance to join our Kingston team! It only takes two minutes...
Start as a Team Member and earn up to £14.05 per hour, and NO zero hours contracts!
This is the job:
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating our famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands‑on learning in‑store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.
Even more, if you’re looking to grow itsu is the place for you. 90% of our shop managers and 30% of our Academy team started as itsu team members... you could be one of them!
If you love working in a vibrant place, are restless to help your team and customers, and preparing food is your passion - apply now!
This is you:
- I take pride (in what I do)
- I care (for people)
- I want to grow (myself & others)
- I build trust (around me)
This is what we offer:
- Pay every Thursday and early wage access via Wagestream
- Your breaks are paid, and your beautiful healthy lunch is on us every day!
- Invite your family and friends over for a meal with a 50% discount in every itsu shop.
- Enjoy 28 days of paid holidays
- With our top of class learning programs and career progression opportunities, you can quickly earn up to £14.00 as a 'Team Member Pro' (including hourly bonus), or £14.75 (including hourly bonus) + quarterly bonus if you are a Team Leader (with guaranteed full‑time hours).
- We will pay for when you are unwell and can’t work with our income & critical protection.
- We care about your health, so we offer free‑to‑you online GP and access to mental health therapists 24/7.
- For your welfare, our managers are fully trained in Mental Health First aid.
- If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!
- At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events.
No matter what you do at itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you'll always be encouraged to be your true self.
StudySmarter Expert Advice🤫
We think this is how you could land Kingston upon Thames - Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like itsu. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to itsu
Don't be shy about reaching out to itsu directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Kingston upon Thames - Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about itsu and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at itsu
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
