At a Glance
- Tasks: Join us in creating delicious Asian-inspired dishes and delivering top-notch customer service.
- Company: itsu, a leading quick-service brand with a focus on healthy eating.
- Benefits: Earn up to £15.50 per hour, enjoy paid breaks, and receive a free healthy lunch daily.
- Other info: Flexible hours, early wage access, and discounts at major retailers and gyms.
- Why this job: Start your career in a fun environment with amazing growth opportunities and training.
- Qualifications: No experience needed; just bring your passion and willingness to learn!
The predicted salary is between 12 - 12 £ per hour.
We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
This vacancy is for a permanent team member. We are currently looking for someone who is able to do full-time hours, with full flexibility throughout the week. In order to work in the airport, you will be required to go through a 5-year background check, and will need to provide referee details/criminal record checks over the past 5 years.
As a Team Member, you’ll be working in one of our beautiful stores, where you’ll be:
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating our famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands-on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.
We are looking for people displaying the four itsu qualities:
- I take pride in what I do
- I care for people
- I want to grow myself & others
- I build trust around me
This is what we offer:
- Pay every Thursday and early wage access via Wagestream
- Paid breaks and a beautiful healthy lunch provided every day
- 50% discount for family and friends in every itsu shop
- 28 days of paid holidays
- Career progression opportunities with potential earnings up to £15.60 as a 'Team Member Pro' or £35,000 per year + quarterly bonus as a Team Leader
- Income & critical protection when unwell
- Free online GP and access to mental health therapists 24/7
- Discounts at major retailers and gym memberships
- Social, family and sport events
At itsu, we love having fun and recognise our teams. We are very passionate about sustainability, and we are committed to providing equal opportunities for everyone.
Hounslow - Team Member employer: itsu
itsu [grocery] is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary, generous holiday allowance, and a hybrid working model that promotes work-life balance. With a strong commitment to diversity and inclusion, it fosters a vibrant work culture where innovation thrives, and employees are encouraged to grow through substantial training budgets and opportunities for international collaboration. Located in a dynamic environment, this role not only allows you to make a meaningful impact on food safety and quality but also offers unique perks like employee discounts and the chance to work from home abroad.
StudySmarter Expert Advice🤫
We think this is how you could land Hounslow - Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like itsu. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to itsu
Don't be shy about reaching out to itsu directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hounslow - Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about itsu and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at itsu
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
