At a Glance
- Tasks: Join our team to prepare delicious Asian-inspired dishes and deliver excellent customer service.
- Company: Join itsu, a leading quick-service brand with over 80 restaurants in the UK and Belgium.
- Benefits: Earn up to £15.50 per hour, enjoy paid breaks, and receive a free healthy lunch daily.
- Other info: Enjoy discounts, paid holidays, and opportunities for career progression within a diverse team.
- Why this job: Be part of a vibrant team and grow your career in a fun, supportive environment.
- Qualifications: No experience needed; just bring your passion for food and a desire to learn.
The predicted salary is between 30000 - 40000 £ per year.
We are itsu, the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu grocery offers a range of high‑quality Asian‑inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
With its best‑in‑class food, latest technology, innovation, and talented workforce, itsu is the future of fast food. Apply now for the chance to join our Gatwick Airport team! It only takes two minutes... Start as a Team Member and earn up to £15.50 per hour, including an hourly bonus* and no zero hours contracts!
Role Overview
As a Team Member, you’ll be working in one of our beautiful stores, where you’ll be:
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands‑on learning in‑store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine. We pay our bonus after your initial training.
If you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team (head office) started as itsu team members… you could be one of them! If you love working in a vibrant place, are restless to help your team and customers and preparing food is your passion – apply now!
Qualifications
We are looking for people displaying the four itsu qualities:
- I take pride in what I do
- I care for people
- I want to grow myself & others
- I build trust around me
This Is What We Offer
Pay every Thursday and, if your expenses get out of hand, we’ve got you covered with early wage access via Wagestream. Your breaks are paid, and your beautiful healthy lunch is on us every day! Invite your family and friends over for a meal with a 50% discount in every itsu shop. Enjoy 28 days of paid holidays.
With our top‑of‑class learning programs and career progression opportunities, you can quickly earn up to £16.00 as a ‘Team Member Pro’ (including hourly bonus), or £35,000 per year + quarterly bonus if you are a Team Leader (with guaranteed full‑time hours). We will pay for when you are unwell and can’t work with our income & critical protection. We care about your health, so we offer free‑to‑you online GP and access to mental health therapists 24/7. For your welfare, our managers are fully trained in Mental Health First Aid.
If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships! At itsu, we love having fun and recognize our teams. We offer one‑of‑a‑kind social, family and sport events.
Just like you, we are very passionate about sustainability. No matter what you do at itsu, it’s important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you’ll always be encouraged to be your true self.
Team Member in Horley employer: itsu
itsu [grocery] is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary, generous holiday allowance, and a hybrid working model that promotes work-life balance. With a strong commitment to diversity and inclusion, it fosters a vibrant work culture where innovation thrives, and employees are encouraged to grow through substantial training budgets and opportunities for international collaboration. Located in a dynamic environment, this role not only allows you to make a meaningful impact on food safety and quality but also offers unique perks like employee discounts and the chance to work from home abroad.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Horley
✨Tip Number 1
Get to know itsu! Familiarise yourself with our menu and values. When you walk into that interview, show us your passion for healthy eating and our Asian-inspired dishes. It’ll make a great impression!
✨Tip Number 2
Practice your customer service skills! We love team members who can deliver excellent service with a smile. Think about how you would handle different customer scenarios and be ready to share your thoughts during the interview.
✨Tip Number 3
Show us your growth mindset! At itsu, we value people who want to grow themselves and others. Be prepared to discuss how you’ve developed in past roles or how you plan to grow with us.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you’ll be one step closer to joining our vibrant team at Gatwick Airport. Plus, we love seeing applications come directly from enthusiastic candidates like you!
We think you need these skills to ace Team Member in Horley
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Highlight Your Passion:Make sure to mention your love for food and customer service. We’re all about creating delicious dishes and providing a great experience, so share any relevant experiences or enthusiasm you have!
Keep It Simple:Don’t overcomplicate things! Stick to clear and concise language in your application. We appreciate straightforwardness and want to see your genuine interest in joining our team.
Apply Through Our Website:Remember, applying through our website is the best way to go! It’s quick and easy, and we can’t wait to see your application come through. Let’s get you on board!
How to prepare for a job interview at itsu
✨Know the Brand
Before your interview, take some time to research itsu. Understand their values, mission, and the types of food they offer. This will not only show your enthusiasm but also help you connect your answers to what they stand for.
✨Show Your Passion for Food
As a Team Member, you'll be working with food daily. Share your love for cooking or trying new dishes during the interview. Mention any experiences you've had with Asian cuisine or healthy eating to demonstrate your fit for the role.
✨Emphasise Teamwork
itsu values collaboration and trust among team members. Be ready to discuss examples of how you've worked well in a team before. Highlight your ability to support others and contribute positively to a vibrant work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or the team culture. This shows your interest in growing with the company and helps you gauge if it's the right fit for you.
