At a Glance
- Tasks: Join us in preparing delicious Asian-inspired dishes and delivering top-notch customer service.
- Company: itsu, a leading quick-service brand with over 80 restaurants in the UK and Belgium.
- Benefits: Earn up to £14.05 per hour, enjoy paid breaks, and receive a free healthy lunch daily.
- Other info: Join a diverse team committed to sustainability and personal development.
- Why this job: Kickstart your career with growth opportunities and a supportive team environment.
- Qualifications: No experience needed; just bring your passion and willingness to learn.
The predicted salary is between 25000 - 27500 £ per year.
We are itsu, the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the U.K. and Belgium, and a growing wholesale business across Europe. Our renowned delicious food is made fresh in every restaurant, every day. In addition to our restaurants, itsu grocery offers a range of high‑quality Asian‑inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this group and have ambitious plans for continued growth both domestically and globally.
Start as a Team Member and earn up to £14.05 per hour, including an hourly bonus. No zero‑hour contracts. As a Team Member, you’ll be working in one of our beautiful stores, where you’ll be:
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands‑on learning in‑store, supported by your team and managers, and digital learning through our app and Academy courses.
Even more, if you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team started as itsu team members – you could be one of them.
We are looking for people displaying the four itsu qualities:
- I take pride (in what I do)
- I care (for people)
- I want to grow (myself & others)
- I build trust (around me)
What we offer:
- Pay every Thursday and early wage access via Wagestream for unexpected expenses
- Your breaks are paid and your healthy lunch is on us every day
- Invite your family and friends over for a meal with a 50% discount in every itsu shop
- Enjoy 28 days of paid holidays
- Top‑class learning programs and career progression opportunities – you can quickly earn up to £14.00 as a Team Member Pro, or £14.75 as a Team Leader with guaranteed full‑time hours and quarterly bonus
- We pay for medical leave with income & critical protection
- Free‑to‑you online GP and 24/7 mental health therapists; managers trained in Mental Health First Aid
- Discounts at major retailers and gym memberships
- One‑of‑a‑kind social, family and sport events
Just like you, we are very passionate about sustainability. At itsu, we believe everyone has access to the same opportunities. We are a truly diverse team and encourage you to be your true self.
Team Member in City of Westminster employer: itsu
At itsu, we pride ourselves on being a leading Asian-inspired quick-service brand that not only serves delicious, fresh food but also fosters a vibrant and inclusive work culture. With competitive pay, paid breaks, and a commitment to employee growth—90% of our managers started as team members—our team members enjoy exceptional benefits, including early wage access, free meals, and comprehensive training programs. Join us in a supportive environment where your contributions are valued, and you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like itsu. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to itsu
Don't be shy about reaching out to itsu directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about itsu and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at itsu
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
