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- Tasks: Lead health and safety initiatives, ensuring compliance and a positive safety culture across all itsu locations.
- Company: Join itsu, a leading Asian-inspired quick-service brand with ambitious growth plans.
- Benefits: Enjoy flexible working, generous time off, free meals, and a range of wellbeing benefits.
- Why this job: Make a real impact on food safety and health standards in a dynamic, innovative environment.
- Qualifications: Level 4 food safety qualification and experience in multi-site safety management.
- Other info: Be part of a vibrant team with exciting business events and social opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About Us
itsu is the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK, Belgium, and France, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu grocery offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally. With its best-in-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.
This is the Job
The Food Safety Manager will lead all aspects of health and safety, food safety and fire safety across all levels of itsu within shops and academy. Partnering with all departments, they will build, implement and maintain a safety management system that complies with safety standards and legislation while also driving a positive safety culture of best practice ensuring itsu remains a leader of safety in the industry. They will support the Head of Safety in all matters of compliance and will be required to have an excellent understanding of safety standards and legislation. Providing a safe, clean + legally compliant environment for everyone in our shops and ensuring the brand is protected through the delivery and monitoring of high standards.
Core Responsibilities
- Hold overall accountability for Health & Safety, Food Safety, and Fire Safety across the business, ensuring full legal compliance.
- Act as the technical subject matter expert and guardian of standards, policies, and procedures, driving consistent review, improvement, and implementation.
- Lead and monitor strategic safety programmes (e.g., First Aid, Fire Marshals, Safety Legends), setting clear compliance standards across the estate.
- Oversee internal audits, shop visits, and the "safe, clean and legal" programme, creating SMART action plans and tracking statutory compliance reporting.
- Manage incident and accident reporting, investigations, trend analysis, RIDDOR submissions, and the online safety portal, ensuring timely resolution and continuous improvement.
- Monitor existing and emerging legislation, liaise with Primary Authority and Environmental Health Officers, and ensure assured advice is embedded into business practices.
- Partner cross-functionally with Operations, Maintenance, Construction, Customer Services, partnership teams, and senior leadership (including board reporting) to maintain safe, legally compliant shops and strong stakeholder relationships.
This is You
- Level 4 food safety qualification holder NEBOSH National General Certificate
- Experience liaising with local authority enforcement officers
- Strong experience of designing, delivering and managing cross-departmental projects
- Highly conscientious and diligent
- Experience in safety within a multi-site QSR or hospitality environment
Perks & Benefits
- A competitive salary
- Flexible working, including 1 day a week from home, and up to 2 weeks a year working from abroad
- Generous time off allowances [including bank holidays]
- Free breakfast and snacks available every day
- A free itsu lunch whenever you are in the office and 50% off in all stores, for when you are not
- We cover a variety of different benefits such as physical, mental, financial, environmental and social wellbeing
- An array of business events and socials throughout the year
Food Safety Manager in Carlisle employer: itsu
Contact Detail:
itsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Safety Manager in Carlisle
✨Tip Number 1
Network like a pro! Reach out to people in the food safety industry, especially those connected to itsu. A friendly chat can open doors and give you insider info on job opportunities.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of food safety standards and legislation. Be ready to discuss how you can implement best practices at itsu and show off your passion for keeping food safe!
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. It shows initiative and gives you a better chance of standing out from the crowd!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation and keep your name fresh in their minds as they make their decision.
We think you need these skills to ace Food Safety Manager in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Food Safety Manager role. Highlight your relevant experience, especially in health and safety, and any qualifications like your NEBOSH certificate. We want to see how you can bring your expertise to itsu!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about food safety and how your skills align with our mission at itsu. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it’s improving safety standards or leading successful projects, we want to know how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role and itsu!
How to prepare for a job interview at itsu
✨Know Your Stuff
Make sure you brush up on your food safety knowledge and relevant legislation. Being able to discuss specific standards and how they apply to itsu will show that you're not just familiar with the basics, but that you’re ready to take charge.
✨Showcase Your Experience
Prepare examples from your past roles where you've successfully implemented safety protocols or led cross-departmental projects. This will help demonstrate your hands-on experience and how it aligns with the responsibilities of the Food Safety Manager role.
✨Engage with the Team
During the interview, don’t hesitate to ask questions about the team dynamics and how different departments collaborate on safety initiatives. This shows that you’re interested in building relationships and working together to maintain high safety standards.
✨Be Proactive About Compliance
Discuss how you would approach monitoring compliance and driving a positive safety culture at itsu. Presenting a clear plan or ideas for improvement can set you apart as a candidate who is not only reactive but also proactive in ensuring safety.