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- Tasks: Create a welcoming atmosphere and prepare delicious, fresh food for customers.
- Company: Join Scoffs Group, a leading franchise partner for itsu, known for healthy Asian-inspired dishes.
- Benefits: Enjoy free meals, mental health support, and exclusive discounts from day one.
- Other info: Earn bonuses and enjoy long service awards as you grow with us.
- Why this job: Kickstart your hospitality career with a supportive team and real growth opportunities.
- Qualifications: No experience needed, just bring your energy and willingness to learn!
The predicted salary is between 22000 - 26000 £ per year.
Join Scoffs Group – Team Member (itsu) Looking to start or grow your career in hospitality with a forward-thinking company that truly values its people? At Scoffs Group, we’re proud to be one of the UK’s leading franchise partners for itsu – the innovative, Asian-inspired food brand known for fast, fresh, and healthy dishes. We’re growing fast, and we’re on the lookout for passionate, energetic Team Members to help us deliver exceptional service and beautiful food in our itsu shops.
Who We Are
Scoffs Group UK is a multi-award-winning franchise business operating across multiple high-profile food brands, including Costa Coffee and itsu. As the UK's largest Costa franchise and a proud itsu partner, we know what it takes to create positive, people-first environments where teams thrive and careers grow. In our itsu shops, we serve delicious, Asian-inspired meals prepared fresh every day – from hand-rolled sushi to steaming rice bowls. As a franchise, we bring our own culture of respect, development, and opportunity, powered by a passionate, close-knit team.
The Role: Team Member (itsu)
As a Team Member, you’ll play a hands‑on role in creating a welcoming atmosphere for customers, preparing top‑quality food, and keeping the shop running smoothly day‑to‑day. You’ll be trained in both kitchen and customer‑facing roles, gaining skills across the entire shop.
- Team & Customer Experience
- Deliver friendly, efficient service with a smile – always keeping the customer at the heart
- Work closely with your teammates to keep the shop running like clockwork
- Maintain beautiful displays, clean seating areas, and high front‑of‑house standards
- Greet and support delivery drivers and maintain great takeaway service
- Follow our 6 Hospitality Steps and Mystery Shopper standards
- Food Prep & Quality
- Prepare fresh food daily to high standards, following 'Correct to Recipe' guidelines
- Follow all food safety, hygiene, and health & safety practices (5FSF, 5FQF, FIFO)
- Support food production in both kitchen and fish sections (training provided)
- Report any food quality or safety concerns to management promptly
- Maintain shop cleanliness and safety at all times (CATC & CAYG cleaning methods)
- Operational Support
- Meet productivity goals and help minimise waste
- Follow correct equipment usage, cleaning and maintenance procedures
- Accurately log and report any maintenance or safety issues
- Contribute to a 5-star EHO rating through consistent standards
What We’re Looking For
You don’t need hospitality experience — just a great attitude, a strong work ethic, and a willingness to learn. We’ll teach you everything you need to know. You’ll thrive in this role if you:
- Bring energy, reliability, and enthusiasm to every shift
- Love working as part of a team and supporting others
- Are comfortable in a fast‑paced, customer‑facing environment
- Take pride in your work and show a positive attitude
- Live and breathe the itsu values – Aim Higher, Work Together, Take Pride, Build Trust
Why Work for Scoffs Group?
At Scoffs Group, we don’t just offer jobs — we offer real opportunities for development and progression in one of the most exciting food franchises in the UK. Here’s what you can expect:
- Instant Perks with Boostworks – Exclusive rewards & discounts from day one
- We’ve Got Your Back – Free, confidential mental health and wellbeing support via Life & Progress
- Wagestream Access – Get paid when you need it, with smart tools for saving and budgeting
- Secure your future – Join our company pension scheme
- Learn While You Earn – Role‑based training & apprenticeships with Yuzu Training
- Free Meals & Drinks on Shift – Enjoy delicious itsu food while you work
- Perks That Go Beyond You – Get discounts for yourself on & off shift!
- Loyalty Pays Off – Long service awards and recognition for your commitment
- We Celebrate You – From day one to every milestone, we recognise your journey
- Team Wins = Bonus Time – Earn store‑wide bonuses when we hit our goals
Ready to Start Something Fresh? If you’re ready to take the next step in your hospitality journey with a supportive team and a brand that’s leading the future of fast food, we’d love to hear from you. Apply now and join the Scoffs Group family – proudly serving itsu.
Itsu Team Member in Topsham employer: Itsu Limited
Contact Detail:
Itsu Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Itsu Team Member in Topsham
✨Tip Number 1
Get to know the brand! Before your interview, dive into itsu's menu and values. Show us that you’re not just another candidate but someone who genuinely cares about the food and service we provide.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of some scenarios where you can demonstrate your friendly and efficient service. We want to see that smile!
✨Tip Number 3
Be ready to showcase your teamwork! We thrive on collaboration, so come prepared with examples of how you've worked well in a team before. It’s all about supporting each other in our fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Plus, it shows you’re serious about joining the Scoffs Group family. Don’t miss out on this opportunity!
We think you need these skills to ace Itsu Team Member in Topsham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about joining our itsu team and delivering exceptional service.
Tailor Your Application: Make sure to customise your application to reflect the values we hold dear at Scoffs Group. Highlight your teamwork skills and any experiences that show your reliability and positive attitude.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, focusing on your relevant skills and experiences that make you a great fit for the Team Member role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Itsu Limited
✨Know the Brand
Before your interview, take some time to research itsu and Scoffs Group. Understand their values, menu offerings, and what makes them stand out in the hospitality industry. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Show Your Team Spirit
As a Team Member, collaboration is key. Be prepared to share examples of how you've worked effectively in a team before. Highlight your ability to support others and contribute to a positive atmosphere, as this aligns perfectly with the company’s culture.
✨Emphasise Your Attitude
Since previous experience isn’t necessary, focus on showcasing your great attitude and willingness to learn. Share stories that reflect your energy, reliability, and enthusiasm, which are essential traits for thriving in a fast-paced environment like itsu.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what success looks like in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.