At a Glance
- Tasks: Prepare delicious Asian-inspired dishes and deliver excellent customer service.
- Company: Join itsu, a leading quick-service brand with a vibrant culture.
- Benefits: Paid breaks, free lunches, early wage access, and discounts at major retailers.
- Why this job: Be part of a fun team and grow your career in a thriving environment.
- Qualifications: Passion for food and a desire to help others.
- Other info: Opportunities for career progression and a supportive, diverse workplace.
### We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food.***Apply now for the chance to join our Gatwick Airport team! It only takes two minutes…*****this is the job**As a Team Member, you’ll be working in one of our beautiful stores, where you’ll be:* **Cutting fresh fish** and preparing ingredients* Rolling maki and creating**our famous itsu dishes*** Cooking with **care and precision*** Maintaining the **highest standards** of food quality and safety* Delivering **excellent customer service** with a smileNo problem! We’ll teach you everything you need to know. Your training will be a mix of **hands-on learning** in-store, supported by your team and managers, and **digital learning** through our app and Academy courses. This will give you the confidence and skills to shine.***\\*we pay our bonus after your initial training!***Even more,**if you’re looking to grow**, itsu is the place for you. **90%** of our shop managers and **30%** of our Academy team [head office] started as itsu team members… you could be one of them!If you love working in a **vibrant place**, are **restless to help** [your team and customers] and **preparing food**is your passion – **apply now!****this is you**We are looking for people displaying the four itsu qualities:* **I take pride** [in what I do]* **I care** [for people]* **I want to grow** [myself & others]* **I build trust**[around me]**this is what we offer*** **Pay every Thursday and if your expenses get out of hand, we’ve got you covered**with **early wage access** via Wagestream.* Your **breaks are paid,** and your beautiful healthy **lunch is on us** every day!* Invite your family and friends over for a meal with a **50% discount in every itsu shop.*** Enjoy 28 days of paid holidays* With our top of class **learning programs** and **career progression opportunities**, you can quickly earn up to **£16.00** as a \’Team Member Pro\’ [including hourly bonus], or **£35,000 per year** + quarterly bonus if you are a Team Leader [with guaranteed full-time hours].* We will pay for when you are unwell and can’t work with our **income & critical protection.*** We care about your health, so we offer **free-to-you online GP** and access to **mental health therapists 24/7**. For your welfare, our managers are fully trained in **Mental Health First aid**.* If you enjoy shopping or exercising you will love our **discounts at major retailers and gym** memberships!* At itsu, we love having fun and recognize our teams. We offer one of a kind**social, family and sport events.**Just like you, we are very passionate about sustainability, please check our sustainability milestones**.**No matter what you do at itsu, it\’s important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you\’ll always be encouraged to be your true self.Start as a Team Member and earn up to **£15.50**per hour, *including an hourly bonus****\\****and **NO zero hours contracts!**| Job Category | Team Member || Location | Gatwick Airport, South Terminal, Airside, United Kingdom | #J-18808-Ljbffr
Team Member employer: Itsu Limited
Contact Detail:
Itsu Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know itsu! Familiarise yourself with our menu and values. When you walk into that interview, show us your passion for our delicious food and how you embody the qualities we cherish. It’ll make a world of difference!
✨Tip Number 2
Practice your customer service skills! We love team members who can deliver excellent service with a smile. Think about past experiences where you’ve gone above and beyond for someone – those stories will impress us!
✨Tip Number 3
Be ready to showcase your teamwork! At itsu, we thrive on collaboration. Share examples of how you’ve worked well in a team before, and don’t forget to highlight your willingness to learn from others.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you’ll be one step closer to joining our vibrant team at Gatwick Airport. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to highlight your relevant experience and skills that align with the Team Member role. Mention any previous food preparation or customer service experience to catch our eye!
Show Your Passion: We love seeing candidates who are genuinely excited about food and customer service. Share your enthusiasm for working in a vibrant environment like ours, and let us know why you want to join itsu!
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Itsu Limited
✨Know the Brand
Before your interview, take some time to research itsu. Understand their values, menu offerings, and what makes them stand out in the fast food industry. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Show Your Passion for Food
As a Team Member, you'll be preparing delicious dishes. Be ready to share your love for cooking and food preparation during the interview. Mention any relevant experiences or skills that demonstrate your passion and attention to detail in food quality.
✨Emphasise Teamwork
itsu values collaboration and support among team members. Prepare examples from your past experiences where you worked well in a team, helped others, or contributed to a positive work environment. This will align with their focus on building trust and caring for people.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the role, training opportunities, or career progression. This shows your eagerness to grow within the company and helps you gauge if it's the right fit for you.