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- Tasks: Prepare delicious itsu dishes and deliver excellent customer service with a smile.
- Company: Join itsu, the leading Asian-inspired quick-service brand in the UK.
- Benefits: Paid breaks, free lunches, early wage access, and discounts at major retailers.
- Why this job: Be part of a vibrant team and grow your career in a fun environment.
- Qualifications: No experience needed; just bring your passion for food and teamwork.
- Other info: 90% of managers started as team members; great career progression opportunities.
### We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food.***Apply now for the chance to join our Cheapside team! It only takes two minutes…*****this is the job**As a Team Member, you’ll be working in one of our beautiful stores, where you’ll be:* **Cutting fresh fish** and preparing ingredients* Rolling maki and creating**our famous itsu dishes*** Cooking with **care and precision*** Maintaining the **highest standards** of food quality and safety* Delivering **excellent customer service** with a smile No problem! We’ll teach you everything you need to know. Your training will be a mix of **hands-on learning** in-store, supported by your team and managers, and **digital learning** through our app and Academy courses. This will give you the confidence and skills to shine.***\\*we pay our bonus after your initial training!***Even more,**if you’re looking to grow**, itsu is the place for you. **90%** of our shop managers and **30%** of our Academy team [head office] started as itsu team members… you could be one of them!If you love working in a **vibrant place**, are **restless to help** [your team and customers] and **preparing food**is your passion – **apply now!****this is you**We are looking for people displaying the four itsu qualities:* **I take pride** [in what I do]* **I care** [for people]* **I want to grow** [myself & others]* **I build trust**[around me]**this is what we offer*** **Pay every Thursday and if your expenses get out of hand, we’ve got you covered**with **early wage access** via Wagestream.* Your **breaks are paid,** and your beautiful healthy **lunch is on us** every day!* Invite your family and friends over for a meal with a **50% discount in every itsu shop.*** Enjoy 28 days of paid holidays* With our top of class **learning programs** and **career progression opportunities**, you can quickly earn up to **£14.00** as a \’Team Member Pro\’ [including hourly bonus], or **£14.75**[including hourly bonus] + quarterly bonus if you are a Team Leader [with guaranteed full-time hours].* We will pay for when you are unwell and can’t work with our **income & critical protection.*** We care about your health, so we offer **free-to-you online GP** and access to **mental health therapists 24/7**. For your welfare, our managers are fully trained in **Mental Health First aid**.* If you enjoy shopping or exercising you will love our **discounts at major retailers and gym** memberships!* At itsu, we love having fun and recognize our teams. We offer one of a kind**social, family and sport events.**Just like you, we are very passionate about sustainability, please check our sustainability milestones here:No matter what you do at itsu, it\’s important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you\’ll always be encouraged to be your true self.Start as a Team Member and earn up to **£13.55**per hour, *including an hourly bonus****\\****and **NO zero hours contracts!**| Job Category | Team Member || Location | Unit A, 107 Cheapside, London, United Kingdom | #J-18808-Ljbffr
Team Member employer: Itsu Limited
Contact Detail:
Itsu Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know itsu! Familiarise yourself with our menu and values. When you walk into that interview, show us your passion for our delicious food and how you embody the qualities we cherish. It’ll make a great impression!
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different situations with customers. We love team members who can deliver excellent service with a smile, so be ready to share your ideas on how to create a positive experience.
✨Tip Number 3
Show us your eagerness to learn and grow! Whether it’s through hands-on experience or digital learning, let us know how you plan to develop your skills at itsu. We’re all about nurturing talent and helping you climb the career ladder.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and we want to see your application come through. Plus, it shows you’re keen to join our vibrant team at itsu. Let’s get you started on this exciting journey!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show us what makes you unique.
Highlight Your Passion: Make sure to mention your love for food and customer service. We’re all about creating delicious dishes and providing excellent service, so share any relevant experiences that showcase your enthusiasm!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity as much as we appreciate a well-rolled maki!
Apply Through Our Website: Don’t forget to apply through our website! It’s super quick and easy, and it ensures your application goes straight to us. We can’t wait to hear from you!
How to prepare for a job interview at Itsu Limited
✨Know the Brand
Before your interview, take some time to research itsu. Understand their values, menu offerings, and what makes them stand out in the fast food industry. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Show Your Passion for Food
As a Team Member, you'll be preparing fresh ingredients and creating delicious dishes. Be ready to share your love for cooking and any relevant experiences you have. Talk about your favourite Asian dishes or how you enjoy experimenting with food.
✨Emphasise Teamwork and Customer Service
itsu values excellent customer service and teamwork. Prepare examples from your past experiences where you worked well in a team or provided outstanding service. Highlight how you can contribute to a positive atmosphere in the restaurant.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or what a typical day looks like for a Team Member. This shows your interest in growing with the company and helps you gauge if it's the right fit for you.
