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- Tasks: Join our team to prepare delicious Asian-inspired dishes and deliver excellent customer service.
- Company: Leading Asian-inspired quick-service brand with over 80 restaurants in the UK and Belgium.
- Benefits: Paid breaks, free lunches, early wage access, and discounts at major retailers.
- Why this job: Be part of a vibrant team and grow your career in a fun environment.
- Qualifications: No experience needed; just bring your passion for food and teamwork.
- Other info: Opportunities for career progression with 90% of managers starting as team members.
We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond . Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating .
In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets . We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally .
With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food .
Apply now for the chance to join our Guildford team! It only takes two minutes…
Start as a Team Member and earn up to £13.55per hour, including an hourly bonus*and NO zero hours contracts!
this is the job
As a Team Member, you’ll be working in one of our beautiful stores, where you’ll be:
- Cutting fresh fish and preparing ingredients
- Rolling maki and creatingour famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands-on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses . This will give you the confidence and skills to shine.
*we pay our bonus after your initial training!
Even more, if you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team [head office] started as itsu team members… you could be one of them !
If you love working in a vibrant place, are restless to help [your team and customers] and preparing foodis your passion – apply now!
this is you
We are looking for people displayingthe fouritsu qualities:
- I take pride [in what I do]
- I care [for people]
- I want to grow [myself & others]
- I build trust [around me]
this is what we offer
- Pay every Thursday and if your expenses get out of hand, we’ve got you coveredwith early wage access via Wagestream.
- Your breaks are paid, and your beautiful healthy lunch is on us every day!
- Invite your family and friends over for a meal with a 50% discount in every itsu shop.
- Enjoy 28 days of paid holidays
- With our top of class learning programs and career progressionopportunities, you can quickly earn up to £14.00 as a \’Team Member Pro\’ [including hourly bonus], or £14.75[including hourly bonus] + quarterly bonus if you are a Team Leader [with guaranteed full-time hours].
- We will pay for when you are unwell and can’t work with our income & critical protection.
- We care about your health, so we offer free-to-you online GP and access to mental health therapists 24/7. For your welfare, our managers are fully trained in Mental Health First aid.
- If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!
- At itsu, we love having fun and recognize our teams. We offer one of a kindsocial, family and sport events.
Just like you, we are very passionate about sustainability, please check our sustainability milestoneshere .
No matter what you do at itsu, it\’s important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you\’ll always be encouraged to be your true self.
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Team Member employer: Itsu Limited
Contact Detail:
Itsu Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know itsu! Familiarise yourself with our menu and values. When you walk into that interview, show us your passion for our delicious food and how you embody the itsu qualities. It’ll make a great impression!
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different situations with customers. We love team members who can deliver excellent service with a smile, so be ready to share your ideas on how to create a positive experience.
✨Tip Number 3
Show us your willingness to learn! At itsu, we value growth and development. Be prepared to discuss how you want to grow within the company and what skills you’re excited to learn during your training.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and we want to see your application come through directly. Plus, it shows you’re keen to join our vibrant team at itsu!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show us what makes you unique and how you embody our itsu qualities.
Tailor Your Application: Make sure to customise your application for the Team Member role. Highlight any relevant experience or skills that align with our focus on food preparation and customer service. It’ll help us see why you’re a great fit!
Keep It Concise: We appreciate a straightforward approach. Keep your application clear and to the point, focusing on your key experiences and what you can bring to our team. Remember, it only takes two minutes to apply!
Apply Through Our Website: For the best chance of joining our vibrant team, make sure to apply directly through our website. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Itsu Limited
✨Know the Brand
Before your interview, take some time to learn about itsu and what makes it unique. Familiarise yourself with their menu, values, and commitment to healthy eating. This will show your genuine interest in the company and help you connect your passion for food with their mission.
✨Showcase Your Skills
As a Team Member, you'll be preparing food and delivering excellent customer service. Think of examples from your past experiences where you've demonstrated these skills. Be ready to discuss how you take pride in your work and care for customers, as these qualities are key to itsu's culture.
✨Ask Thoughtful Questions
Prepare a few questions to ask during your interview. This could be about the training process, opportunities for growth, or the team dynamics. Asking insightful questions shows that you're engaged and serious about wanting to be part of the itsu family.
✨Be Yourself
itsu values diversity and encourages everyone to be their true selves. Don’t be afraid to let your personality shine through during the interview. Share your passion for food and teamwork, and demonstrate how you can contribute to the vibrant atmosphere at itsu.