At a Glance
- Tasks: Join our vibrant kitchen team, preparing delicious Asian-inspired food daily.
- Company: itsu is a leading quick-service brand with over 80 restaurants in the UK and Belgium.
- Benefits: Enjoy paid breaks, free lunches, early wage access, and discounts at major retailers.
- Why this job: Grow your career with us; 90% of managers started as team members!
- Qualifications: No experience needed; just bring your passion for food and teamwork.
- Other info: Work in a fun environment with unique social events and a commitment to diversity.
Overview
We are itsu, the leading Asian-inspired quick‑service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.
In addition to our restaurants, itsu grocery offers a range of high‑quality Asian‑inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
With its best‑in‑class food, latest technology, innovation, and talented workforce, itsu is the future of fast food. Apply now for the chance to join our Spinningfields team!
Responsibilities
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating our famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
We’ll teach you everything you need to know. Your training will be a mix of hands‑on learning in‑store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.
We pay our bonus after your initial training! Even more, if you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team started as itsu team members… you could be one of them!
Qualities we look for
- I take pride in what I do
- I care for people
- I want to grow – myself & others
- I build trust around me
What we offer
- Pay every Thursday and early wage access via Wagestream if your expenses get out of hand.
- Paid breaks and a healthy lunch on us every day.
- Invite your family and friends over for a meal with a 50% discount in every itsu shop.
- 28 days of paid holidays.
- Top‑of‑class learning programs and career progression opportunities – earn up to £14.00 as a \”Team Member Pro\” (including hourly bonus), or £14.75 (including hourly bonus) + quarterly bonus if you are a \”Team Leader\” (with guaranteed full‑time hours).
- Payment when you are unwell and can’t work with income & critical protection.
- Free online GP and access to mental health therapists 24/7, and managers fully trained in Mental Health First Aid.
- Discounts at major retailers and gym memberships.
- One‑of‑a‑kind social, family and sport events.
- No zero hours contracts.
At itsu, we love having fun and recognize our teams. We are very passionate about sustainability – please check our sustainability milestones. No matter what you do at itsu, it\’s important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you\’ll always be encouraged to be your true self.
Start as a Team Member and earn up to ÂŁ13.55 per hour (including an hourly bonus). No zero hours contracts!
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Team Member employer: Itsu Limited
Contact Detail:
Itsu Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with itsu's values and culture. Understanding the fouritsu qualities—pride, care, growth, and trust—will help you align your approach during the interview and demonstrate that you're a great fit for the team.
✨Tip Number 2
Visit an itsu restaurant before your interview. This will give you a feel for the environment and allow you to observe how the team interacts with customers, which can provide valuable insights to discuss during your application process.
✨Tip Number 3
Prepare to showcase your passion for food and customer service. Think of examples from your past experiences, even if they are informal, that highlight your enthusiasm for working in a vibrant kitchen and helping others.
✨Tip Number 4
Network with current or former itsu employees if possible. They can provide insider tips on what the company values in its team members and may even share their own experiences, which could be beneficial for your application.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand itsu's values and culture. Highlight how your personal qualities align with their fouritsu qualities: pride, care, growth, and trust in your application.
Tailor Your CV: Even if you have no previous experience, focus on transferable skills such as teamwork, communication, and a passion for food. Make sure your CV reflects your enthusiasm for working in a vibrant kitchen environment.
Craft a Compelling Cover Letter: Use your cover letter to express why you want to join itsu specifically. Mention your excitement about their commitment to healthy eating and how you can contribute to their team spirit and customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the food service industry.
How to prepare for a job interview at Itsu Limited
✨Show Your Passion for Food
Since itsu is all about delicious, healthy food, make sure to express your enthusiasm for cooking and preparing meals. Share any personal experiences or favourite dishes that inspire you, as this will demonstrate your genuine interest in the role.
✨Emphasise Teamwork
As a Team Member, you'll be working closely with others. Highlight your ability to collaborate and support your colleagues. Share examples of how you've worked effectively in a team setting, whether in previous jobs, school projects, or even group activities.
✨Demonstrate the Fouritsu Qualities
Familiarise yourself with the fouritsu qualities: pride, care, growth, and trust. Prepare specific examples from your life that showcase how you embody these traits. This will show that you align with the company's values and culture.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about opportunities for growth within the company or what a typical day looks like for a Team Member. This shows your interest in the role and your desire to be part of the itsu family.