At a Glance
- Tasks: Lead a vibrant team to ensure exceptional customer experiences and operational excellence.
- Company: Join itsu, a forward-thinking brand committed to sustainability and quality.
- Benefits: Enjoy a competitive salary, private medical insurance, and flexible working options.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a mission-driven company while enjoying healthy lunches and store discounts.
- Qualifications: Experience in management and a passion for people and service excellence.
The predicted salary is between 35000 - 45000 £ per year.
Itsu Limited is seeking a passionate General Manager in Greater London responsible for overseeing shop success by focusing on People, Hospitality, Quality, and Profitability. In this role, you will develop a collaborative team environment, drive exceptional customer experiences, and maintain high operational standards.
Benefits include:
- Competitive salary
- Industry-leading training
- Private medical insurance
- Flexible working options
Join itsu's mission for sustainability while enjoying a healthy lunch and discounts in stores.
Shop General Manager: Growth, People & Service Excellence employer: Itsu Limited
Itsu Limited is an exceptional employer that prioritises the growth and well-being of its employees in the vibrant setting of Greater London. With a strong focus on collaboration, hospitality, and sustainability, employees benefit from competitive salaries, industry-leading training, and flexible working options, all while enjoying healthy meals and discounts. Join a dynamic team dedicated to delivering outstanding customer experiences and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Shop General Manager: Growth, People & Service Excellence
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Itsu Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Itsu Limited
Don't be shy about reaching out to Itsu Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shop General Manager: Growth, People & Service Excellence
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Itsu Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Itsu Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
