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- Tasks: Lead health and safety initiatives across all itsu locations, ensuring compliance and a positive safety culture.
- Company: Join itsu, a leading Asian-inspired quick-service brand with over 80 restaurants in Europe.
- Benefits: Enjoy flexible working, generous time off, and a competitive salary.
- Other info: Collaborate with diverse teams and enjoy excellent career growth opportunities.
- Why this job: Make a real impact on safety standards in a fast-growing, innovative company.
- Qualifications: Level 4 food safety qualification and NEBOSH certification preferred.
The predicted salary is between 50000 - 60000 ÂŁ per year.
We are the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK, Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu (grocery) offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
The Senior Safety Manager will lead all aspects of health and safety, food safety and fire safety across all levels of itsu within shops and academy. Partnering with all departments, they will build, implement and maintain a safety management system that complies with safety standards and legislation while also driving a positive safety culture of best practice ensuring itsu remains a leader of safety in the industry. They will support the Head of Safety in all matters of compliance and will be required to have an excellent understanding of safety standards and legislation. Providing a safe, clean and legally compliant environment for everyone in our shops and ensuring the brand is protected through the delivery and monitoring of high standards.
Core Responsibilities:
- Hold overall accountability for Health & Safety, Food Safety, and Fire Safety across the business, ensuring full legal compliance.
- Act as the technical subject matter expert and guardian of standards, policies, and procedures, driving consistent review, improvement, and implementation.
- Lead and monitor strategic safety programmes (e.g., First Aid, Fire Marshals, Safety Legends), setting clear compliance standards across the estate.
- Oversee internal audits, shop visits, and the “safe, clean and legal” programme, creating SMART action plans and tracking statutory compliance reporting.
- Manage incident and accident reporting, investigations, trend analysis, RIDDOR submissions, and the online safety portal, ensuring timely resolution and continuous improvement.
- Monitor existing and emerging legislation, liaise with Primary Authority and Environmental Health Officers, and ensure assured advice is embedded into business practices.
- Partner cross-functionally with Operations, Maintenance, Construction, Customer Services, partnership teams, and senior leadership (including board reporting) to maintain safe, legally compliant shops and strong stakeholder relationships.
This is you:
- Level 4 food safety qualification holder is desirable.
- Desirable NEBOSH National General Certificate.
- Experience liaising with local authority enforcement officers.
- Strong experience of designing, delivering and managing cross-departmental projects.
- Highly conscientious and diligent.
- Experience in safety within a multi-site QSR or hospitality environment.
Perks & Benefits:
- A competitive salary.
- Flexible working, including 1 day a week from home, and up to 2 weeks a year working from abroad.
- Generous time off allowances.
Senior Safety Manager employer: Itsu Limited
Contact Detail:
Itsu Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Safety Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at itsu. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for interviews by researching itsu's safety culture and recent initiatives. Show us that you’re not just interested in the role but also passionate about our mission to maintain high safety standards.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to health and safety. We want to see how you handle real-life scenarios and your approach to compliance and safety management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the itsu team.
We think you need these skills to ace Senior Safety Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Safety Manager role. Highlight your experience in health and safety, food safety, and fire safety, and don’t forget to mention any relevant qualifications like NEBOSH or Level 4 food safety. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about safety and how you can contribute to itsu’s mission. Be sure to mention specific examples from your past experiences that demonstrate your expertise and commitment to safety standards.
Showcase Your Cross-Departmental Experience: Since this role involves partnering with various departments, make sure to highlight any experience you have working cross-functionally. We love seeing candidates who can collaborate effectively and drive safety initiatives across different teams!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the itsu family right from the start!
How to prepare for a job interview at Itsu Limited
✨Know Your Safety Standards
Make sure you brush up on the latest health and safety regulations, especially those relevant to the food industry. Being able to discuss specific legislation and how it applies to itsu will show that you're not just knowledgeable but also genuinely interested in the role.
✨Showcase Your Cross-Departmental Experience
Prepare examples of past projects where you've successfully collaborated with different departments. Highlighting your ability to partner with teams like Operations and Customer Services will demonstrate that you can effectively drive a positive safety culture across the business.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific safety incidents or compliance challenges. Think through potential scenarios and prepare structured responses that showcase your problem-solving skills and proactive approach to safety management.
✨Demonstrate Your Passion for Safety
During the interview, convey your enthusiasm for creating safe environments. Share personal anecdotes or experiences that illustrate your commitment to health and safety, as this will resonate well with the company's values and mission.