At a Glance
- Tasks: Prepare delicious itsu dishes and deliver excellent customer service with a smile.
- Company: Join itsu, the leading Asian-inspired quick-service brand with over 80 locations.
- Benefits: Earn up to £14.05 per hour, enjoy paid breaks, and free healthy lunches.
- Other info: Access to discounts, mental health support, and exciting social events.
- Why this job: Be part of a vibrant team and grow your career in a fun environment.
- Qualifications: No experience needed; just bring your passion for food and teamwork.
The predicted salary is between 28000 - 29000 £ per year.
We are itsu, the leading Asian-inspired quick‑service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu grocery offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
As a Team Member, you’ll be working in one of our beautiful stores, where you’ll be:
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating our famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands‑on learning in‑store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.
If you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team started as itsu team members… you could be one of them!
We are looking for people displaying the four itsu qualities:
- I take pride in what I do
- I care for people
- I want to grow myself & others
- I build trust around me
This is what we offer:
- Pay every Thursday and early wage access via Wagestream
- Paid breaks and a beautiful healthy lunch provided every day
- 50% discount for family and friends in every itsu shop
- 28 days of paid holidays
- Career progression opportunities
- Income & critical protection when unwell
- Free online GP and access to mental health therapists 24/7
- Discounts at major retailers and gym memberships
- Social, family and sport events
At itsu, we love having fun and recognise our teams. We are very passionate about sustainability and believe in providing equal opportunities for everyone.
Richmond - Team Member employer: Itsu Limited
itsu is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture, comprehensive training programmes, and clear pathways for career advancement, employees can thrive in a supportive environment. Enjoy competitive pay, paid breaks, free meals, and a range of health benefits, all while being part of a diverse team passionate about sustainability and excellent customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Richmond - Team Member
✨Tip Number 1
Get to know itsu! Familiarise yourself with our menu and values. When you walk into that interview, show us your passion for our delicious food and how you embody the itsu qualities. It’ll make a great impression!
✨Tip Number 2
Practice your customer service skills! We love team members who can deliver excellent service with a smile. Think of scenarios where you’ve helped others or made someone’s day better – share those stories with us during your chat.
✨Tip Number 3
Be ready to learn! We’re all about training and growth here at itsu. Show us that you’re eager to pick up new skills, whether it’s rolling maki or maintaining food safety standards. Your enthusiasm will shine through!
✨Tip Number 4
Apply through our website! It’s quick and easy, and we want to see your application come through directly. Plus, it shows you’re serious about joining our vibrant team in Richmond. Don’t miss out on this opportunity!
We think you need these skills to ace Richmond - Team Member
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to highlight your passion for food and customer service in your application. Mention any relevant experiences or skills that align with our values at itsu, like teamwork and care for others.
Keep It Clear and Concise:We appreciate a straightforward application! Stick to the point and make sure your answers are easy to read. This helps us understand your qualifications quickly and efficiently.
Apply Through Our Website:Don’t forget to apply through our website! It’s super quick and easy, and we can’t wait to see your application come through. Join us at itsu and be part of something special!
How to prepare for a job interview at Itsu Limited
✨Know the Brand
Before your interview, take some time to research itsu. Familiarise yourself with their menu, values, and commitment to sustainability. This shows that you’re genuinely interested in the brand and can help you connect with the interviewers.
✨Show Your Passion for Food
As a Team Member, you'll be preparing delicious dishes. Share your love for food during the interview! Talk about any cooking experiences or favourite cuisines. This will demonstrate your enthusiasm and fit for the role.
✨Emphasise Teamwork
itsu values collaboration and trust within teams. Be ready to discuss examples of how you've worked well in a team before. Highlight your ability to support others and contribute positively to a vibrant work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or what a typical day looks like as a Team Member. This shows your eagerness to grow and learn within the company.
