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- Tasks: Provide top-notch IT support for retail stores and remote locations.
- Company: Leading quick-service retail brand in Greater London.
- Benefits: Flexible working, generous time off, free office lunches, and store discounts.
- Why this job: Join a dynamic team and enhance your IT skills in a vibrant retail environment.
- Qualifications: Experience in IT support, especially with Microsoft 365 and retail systems.
- Other info: Great opportunity for career growth in a supportive atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
A leading quick-service retail brand in Greater London is hiring an IT Support Analyst to provide first-class IT support across stores and remote locations.
Key responsibilities include:
- Managing user accounts
- Supporting hardware and software
- Maintaining business systems
Ideal candidates will have experience in IT support, particularly with Microsoft 365 applications and retail exposure.
The position offers flexible working, generous time off, and various perks including free office lunches and discounts in stores.
Retail IT Support Analyst - 1st Line, Hybrid & EPOS employer: Itsu Limited
Contact Detail:
Itsu Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail IT Support Analyst - 1st Line, Hybrid & EPOS
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your IT support skills, especially with Microsoft 365. We want to show them we’re not just good on paper but can also solve real problems!
✨Tip Number 3
Don’t forget to showcase your retail experience! If you’ve worked in a similar environment, let’s highlight how that makes us the perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we can tailor our CVs and cover letters to match what they’re looking for.
We think you need these skills to ace Retail IT Support Analyst - 1st Line, Hybrid & EPOS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially with Microsoft 365 applications. We want to see how your skills match the role, so don’t be shy about showcasing your retail exposure!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Retail IT Support Analyst position and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re looking for someone who can think on their feet and provide first-class support, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at Itsu Limited
✨Know Your Tech
Make sure you brush up on your knowledge of Microsoft 365 applications and any retail-specific software. Be ready to discuss how you've used these tools in previous roles, as this will show your technical competence and relevance to the position.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think about specific scenarios where you provided support or resolved a problem quickly. This will demonstrate your ability to think on your feet and provide first-class support.
✨Understand the Retail Environment
Familiarise yourself with the quick-service retail sector. Knowing the challenges and common IT issues faced by retail brands can help you tailor your answers and show that you're genuinely interested in the role and the company.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the types of systems you'll be supporting, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
