At a Glance
- Tasks: Join our 10-week Kitchen Manager Trainee Programme and learn to lead a kitchen team.
- Company: Be part of itsu, a leading Asian-inspired quick-service brand with over 80 restaurants.
- Benefits: Enjoy paid breaks, free lunches, 28 days holiday, and discounts at major retailers.
- Other info: Join a team that values sustainability and offers unique social events.
- Why this job: Kickstart your career in a fun, supportive environment with real growth opportunities.
- Qualifications: Passion for food, leadership potential, and a desire to grow yourself and others.
We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu (grocery) offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally. With its best-in-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.
We have developed an exciting 10‑week development leadership programme for supervisors, team leaders, or junior kitchen managers. You will be working closely with a General Manager in a training kitchen, before moving to your own itsu restaurant. The programme has a clear progression roadmap to ensure you develop a full suite of skills to become a successful kitchen manager – including shift essentials, business essentials, hospitality at itsu and leadership skills. You will join as a Team Leader on £15.05 (including hourly bonus), and after a successful 10‑week programme, you will graduate as a Kitchen Manager on £35,000 per year.
Our Kitchen Managers are the key to a successful shop operation. The Kitchen Managers support the General Manager by managing the kitchen and the team within the kitchen, and are accountable for People, Quality, Standards and Profitability within their shop. As a Kitchen Manager, you will manage the kitchen through constant MBWA (Managing By Walking Around) and your performance will be measured against the KPIs set for your store, alongside other key responsibilities. You will look after the training and development of your team through succession planning to ensure the shop structure is always stable and the individual team members' potential is maximised.
Qualities:
- I take pride (in what I do)
- I genuinely care (for people)
- I want to grow (myself & others)
- I build trust (around me)
This Is What We Offer:
- Your breaks are paid, and your beautiful healthy lunch is on us every day!
- Invite your family and friends over for a meal with a 50% discount in every itsu shop.
- Enjoy 28 days of paid holidays.
- We will pay for when you are unwell and can’t work with our income & critical protection.
- We care about your health, so we offer free-to-you online GP and access to mental health therapists 24/7. For your welfare, our managers are fully trained in Mental Health First aid.
- If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!
- At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events.
Just like you, we are very passionate about sustainability.
Kitchen Manager Trainee Programme in London employer: Itsu Limited
At itsu, we pride ourselves on being a leading employer in the quick-service restaurant sector, offering a vibrant work culture that prioritises employee well-being and growth. Our Kitchen Manager Trainee Programme not only provides a clear pathway to career advancement but also includes fantastic benefits such as paid breaks, free meals, and access to mental health support. With a commitment to sustainability and a fun, inclusive atmosphere, itsu is the perfect place for those looking to make a meaningful impact while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Manager Trainee Programme in London
✨Get Hands-On Experience
Since you’re going for a trainee role in the hospitality-food-service sector, look for ways to gain practical experience. Volunteer at local events or pop-up restaurants. Not only does this give you a taste of the industry, but it’s a great way to meet people and show you’re passionate about getting your foot in the door.
✨Visit Local Dining Hotspots
Don’t be shy – visit local restaurants, cafes, and bars! Drop in, chat with staff, and express your interest in trainee positions. Many places look for motivated trainees who are eager to learn and might even hire from walk-ins. Plus, you'll get a feel for the atmosphere and see where you might fit best.
✨Connect with Hospitality Colleges
Reach out to hospitality schools or colleges in your area. They often have partnerships with local businesses and can help connect you with trainee opportunities. They might also host job fairs or industry events that can be great for networking and meeting potential employers.
✨Apply Directly Through Our Website
When you're ready to apply, make sure you do it through our website at Itsu Limited. We often list trainee opportunities exclusively there, and it's a great way to stand out. Plus, our team values direct applications, so you don’t want to miss out on a chance to impress us!
We think you need these skills to ace Kitchen Manager Trainee Programme in London
Some tips for your application 🫡
Highlight Your Customer Service Skills:In the hospitality-food-service industry, your ability to connect with customers is key. Make sure to showcase any previous service experience in your CV or cover letter, whether it's from part-time jobs, volunteering, or even school projects. Let your enthusiasm for making a positive dining experience really shine through!
Mention Relevant Certifications:If you have any certifications related to food safety, hygiene, or customer service training, make sure to include these in your application. Many employers in hospitality value this kind of training, so it gives you a leg up over others who might not have them. Even if you're just starting out, mentioning your commitment to learning about these areas can impress hiring managers.
Express Your Willingness to Learn:As a trainee, it's crucial to convey your eagerness to learn on the job. Use your cover letter to share why you're excited about starting a career in hospitality and how you look forward to gaining hands-on experience. Employers want to see that you're motivated and ready to dive into the fast-paced environment of food service!
Tailor Your Application to Itsu Limited:When you're preparing your application for Itsu Limited, make sure to mention why you're specifically interested in working there. Do some research about their values, unique offerings, or reputation. Personalising your application not only shows that you're genuinely interested but also helps you stand out in a pool of candidates.
How to prepare for a job interview at Itsu Limited
✨Show Off Your People Skills
In hospitality, customer service is king! During the interview for a Kitchen Manager Trainee Programme at Itsu Limited, be ready to demonstrate your people skills. Think of examples where you've handled difficult customers or worked as part of a team to create a great dining experience.
✨Get Familiar with Food Safety Standards
Expect some technical questions around food safety or health regulations relevant to the hospitality food service industry. Brush up on basic food hygiene rules and be prepared to discuss how you'd handle a situation related to food safety at Itsu Limited.
✨Show Your Enthusiasm for Learning
As a trainee, your willingness to learn is crucial! Make sure to communicate your passion for the hospitality industry and your eagerness to dive into every aspect of your role. Talk about your motivations and any relevant experiences that sparked your interest in food service.
✨Bring Your Best Ideas for Customer Engagement
Think about ways you could enhance the dining experience at Itsu Limited. Whether it’s a fun theme night or a creative cocktail suggestion, having fresh ideas ready can show that you're enthusiastic and ready to contribute to the team's success, even as a trainee!
