At a Glance
- Tasks: Prepare delicious Asian-inspired dishes and deliver excellent customer service.
- Company: Join itsu, a leading quick-service retail and grocery brand with a vibrant culture.
- Benefits: Earn up to £14.75 per hour, enjoy paid breaks, and receive a free healthy lunch daily.
- Why this job: Be part of a fun team, learn new skills, and grow your career in a dynamic environment.
- Qualifications: No experience needed; just bring your passion for food and teamwork.
- Other info: Enjoy discounts, social events, and a commitment to sustainability.
The predicted salary is between 12 - 15 £ per hour.
We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
As a Team Member, you’ll be:
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating our famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
No problem! We’ll teach you everything you need to know. Your training will be a mix of hands-on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.
If you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team started as itsu team members… you could be one of them!
If you love working in a vibrant place, are restless to help your team and customers, and preparing food is your passion - apply now!
We are looking for people displaying the four itsu qualities:
- I take pride in what I do
- I care for people
- I want to grow myself & others
- I build trust around me
This is what we offer:
- Pay every Thursday and if your expenses get out of hand, we’ve got you covered with early wage access via Wagestream.
- Your breaks are paid, and your beautiful healthy lunch is on us every day!
- Invite your family and friends over for a meal with a 50% discount in every itsu shop.
- Enjoy 28 days of paid holidays
- With our top of class learning programs and career progression opportunities, you can quickly earn up to £14.00 as a 'Team Member Pro' (including hourly bonus), or £14.75 (including hourly bonus) + quarterly bonus if you are a Team Leader (with guaranteed full-time hours).
- We will pay for when you are unwell and can’t work with our income & critical protection.
- We care about your health, so we offer free-to-you online GP and access to mental health therapists 24/7.
- For your welfare, our managers are fully trained in Mental Health First aid.
- If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!
- At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events.
No matter what you do at itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you’ll always be encouraged to be your true self.
Start as a Team Member and earn up to £13.55 per hour, including an hourly bonus and NO zero hours contracts!
Team Member in Croydon employer: Itsu Limited
Contact Detail:
Itsu Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Croydon
✨Tip Number 1
Get to know itsu! Familiarise yourself with our menu and values. When you walk into that interview, show us your passion for Asian-inspired food and how you can contribute to our vibrant team.
✨Tip Number 2
Practice your customer service skills! We love a friendly face, so think about how you can deliver excellent service with a smile. Maybe even role-play with a friend to get comfortable.
✨Tip Number 3
Be ready to showcase your teamwork! At itsu, we value collaboration, so come prepared with examples of how you've worked well in a team before. We want to see that you care for your colleagues and customers alike.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and we’re excited to see your application. Plus, it shows you’re keen to join the itsu family right from the start!
We think you need these skills to ace Team Member in Croydon
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Highlight Your Passion: Make sure to mention your love for food and customer service. We’re all about creating delicious dishes and providing a great experience for our customers, so share any relevant experiences you have!
Keep It Simple: Don’t overcomplicate things! Stick to clear and concise language in your application. We appreciate straightforwardness and want to see your enthusiasm without any fluff.
Apply Through Our Website: Remember, applying through our website is the best way to go! It’s quick and easy, and we can’t wait to see your application come through. Let’s get started on this journey together!
How to prepare for a job interview at Itsu Limited
✨Know the Brand
Before your interview, take some time to research itsu. Understand their values, menu offerings, and what makes them stand out in the fast food industry. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Show Your Passion for Food
As a Team Member, you'll be preparing delicious dishes. Be ready to share your love for cooking and food preparation during the interview. Mention any relevant experiences or skills you have, even if they are from home cooking or previous jobs.
✨Emphasise Teamwork
itsu values collaboration and support among team members. Prepare examples of how you've worked well in a team before, whether in a job, school project, or volunteer work. Highlight your ability to help others and build trust within a team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or the team culture at itsu. This shows that you're genuinely interested in growing with the company and being part of their vibrant environment.