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- Tasks: Prepare delicious Asian-inspired dishes and deliver excellent customer service with a smile.
- Company: Join itsu, the leading Asian-inspired quick-service brand with over 80 locations.
- Benefits: Get paid every Thursday, enjoy free meals, and access early wage options.
- Other info: Enjoy discounts, paid holidays, and a supportive environment for personal growth.
- Why this job: Be part of a fun team with growth opportunities and a focus on sustainability.
- Qualifications: No experience needed; just bring your passion and willingness to learn.
The predicted salary is between 28000 - 35000 £ per year.
We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu grocery offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
As a Team Member, you’ll be working in one of our beautiful stores, where you’ll be:
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating our famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands‑on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.
Even more, if you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team started as itsu team members… you could be one of them!
We are looking for people displaying the four itsu qualities:
- I take pride in what I do
- I care for people
- I want to grow myself & others
- I build trust around me
Pay every Thursday, and if your expenses get out of hand, we’ve got you covered with early wage access via Wagestream. Your breaks are paid, and your beautiful healthy lunch is on us every day! Invite your family and friends over for a meal with a 50% discount in every itsu shop. Enjoy 28 days of paid holidays. With our top of class learning programs and career progression opportunities, you can quickly earn up to £14.00 as a 'Team Member Pro' (including hourly bonus), or £14.75 (including hourly bonus) + quarterly bonus if you are a Team Leader (with guaranteed full-time hours). We will pay for when you are unwell and can’t work with our income & critical protection. We care about your health, so we offer free-to-you online GP and access to mental health therapists 24/7. For your welfare, our managers are fully trained in Mental Health First Aid. If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships. At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events. We are passionate about sustainability. No matter what you do at itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you'll always be encouraged to be your true self.
Team Member in City of Westminster employer: Itsu Limited
Contact Detail:
Itsu Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in City of Westminster
✨Tip Number 1
Get to know itsu! Familiarise yourself with our menu and values. When you walk into that interview, show us your passion for our delicious food and commitment to healthy eating. It’ll make a great impression!
✨Tip Number 2
Practice your customer service skills! We love team members who can deliver excellent service with a smile. Think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Show us your growth mindset! At itsu, we value personal development. Be ready to discuss how you want to grow within the company and how you can contribute to our team’s success.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your enthusiasm for joining the itsu family and highlights those four qualities we’re looking for.
We think you need these skills to ace Team Member in City of Westminster
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know how much you love food! Share any experiences you've had with cooking or trying new dishes. We want to see that you're excited about working with fresh ingredients and creating delicious meals.
Highlight Your People Skills: As a Team Member, you'll be interacting with customers all day long. Make sure to mention any previous experience in customer service or teamwork. We value those who care for people and can build trust around them, so show us how you do that!
Be Yourself: We’re all about diversity and authenticity at itsu. Don’t be afraid to let your personality shine through in your application. Whether it’s your unique background or your quirky interests, we want to know what makes you, you!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Itsu Limited
✨Know the Brand
Before your interview, take some time to research itsu. Understand their values, menu offerings, and commitment to sustainability. This will not only show your enthusiasm but also help you align your answers with what they stand for.
✨Show Your Passion for Food
As a Team Member, you'll be working with fresh ingredients and preparing delicious dishes. Be ready to share your love for food and any relevant experiences, even if they're just personal cooking adventures. This can really set you apart!
✨Emphasise Teamwork
itsu values collaboration and building trust within teams. Prepare examples of how you've worked well in a team before, whether in school, previous jobs, or even group projects. Highlighting your ability to support and grow with others will resonate well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, growth paths, or what a typical day looks like for a Team Member. This shows your interest in the role and helps you gauge if it's the right fit for you.