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For Companies At a Glance
- Tasks: Lead and evolve core digital platforms for a thriving e-commerce business.
- Company: Join a successful, privately owned e-commerce and SaaS group in Leeds.
- Benefits: Enjoy 25 days holiday, bonuses, hybrid work, and competitive salary.
- Why this job: Shape the future of e-commerce while driving innovation and growth.
- Qualifications: Proven leadership in e-commerce and strong stakeholder engagement skills.
- Other info: Dynamic role with significant career advancement opportunities.
The predicted salary is between 60000 - 84000 £ per year.
We are partnering with a highly successful, privately owned e-commerce, SaaS and distribution group to recruit a Head of Business Platforms / Senior Project Manager. This is a senior leadership opportunity to shape and evolve core digital platforms that power online trading, fulfilment and customer experience at scale. This is a business-critical role, reporting directly to the Managing Director and sitting on the Senior Leadership Team.
The Opportunity
You will be accountable for the performance, stability and strategic evolution of the company's core e-commerce and business platforms. Leading a multi-disciplinary team across project delivery, platform support and continuous improvement, you will ensure technology enables growth without compromising customer experience or operational resilience. Acting as the key conduit between business and technology, you will balance BAU support, optimisation and large-scale change - delivering at pace in a dynamic trading environment.
Key Responsibilities
- Leadership & Delivery: Lead and develop a multi-disciplinary team (Project Managers, Product Owners, Systems & Support); Set clear objectives and delivery frameworks across BAU and project work; Personally lead strategic initiatives while overseeing wider project portfolios; Act as the senior escalation point for platform-related issues; Own release, incident and problem management processes.
- Platform & Commercial Ownership: Drive ongoing optimisation of e-commerce platforms (performance, usability, conversion); Contribute to scalable platform roadmaps aligned to business growth; Manage successful delivery of platform development to scope, time and risk controls; Oversee supplier relationships and external development partners; Provide technical and delivery leadership in client and stakeholder meetings.
- Strategic Contribution: Play a key role within the Senior Leadership Team; Support budget and resource planning; Improve and evolve platform delivery processes; Encourage innovation, including adoption of emerging technologies such as AI.
- Leadership & Stakeholder Management: You are a confident, delivery-focused technology leader who combines commercial awareness with technical credibility; Line management experience within e-commerce, platform or systems delivery environments; Strong stakeholder engagement skills with the ability to influence senior decision-makers; Experience resolving complex issues to protect business operations.
- Technical & Platform Expertise: Strong understanding of e-commerce ecosystems and platform-based businesses; Proven track record delivering projects both internally and to external clients; Experience managing third-party suppliers and development partners; Familiarity with project management and SDLC tools; Interest in emerging technology trends including AI.
- Commercial Acumen: Experience working with external clients on platform delivery and performance; Budget and resource planning capability; Commercially driven mindset with a focus on measurable outcomes.
Why Apply?
You will join a long-established, financially robust, high-growth Yorkshire-based group operating at significant scale across retail, e-commerce and SaaS platforms. The business processes millions of transactions annually and continues to invest heavily in technology, security and innovation. This is an opportunity to shape the future of a sophisticated e-commerce operation within a profitable, privately owned organisation that combines agility with scale.
Benefits:
- 25 days holiday + bank holidays
- Bonus
- Competitive salary
- Pension contributions
- Salary sacrifice schemes (Tech & Cycle to Work)
- Employee engagement events
- Free parking and EV charging
- Hybrid working options
Apply now for immediate consideration for this Head of Business Platforms position or contact George Harvey at ITSS Recruitment for further details.
Head of Business Platforms in Leeds employer: ITSS Recruitment
Contact Detail:
ITSS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Platforms in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Head of Business Platforms role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company’s e-commerce platforms and recent projects. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their growth and success.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience in leading multi-disciplinary teams and managing complex projects. Highlight your commercial acumen and how it aligns with their goals for platform optimisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Head of Business Platforms in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Business Platforms role. Highlight your leadership experience, especially in e-commerce and platform management, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect candidate. Don’t forget to mention your experience with strategic initiatives and stakeholder management.
Showcase Your Technical Expertise: We want to see your understanding of e-commerce ecosystems and platform-based businesses. Include specific examples of projects you've led or contributed to, especially those involving emerging technologies like AI.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ITSS Recruitment
✨Know Your Platforms
Make sure you have a solid understanding of e-commerce ecosystems and the specific platforms the company uses. Research their current technology stack and be ready to discuss how your experience aligns with their needs.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing multi-disciplinary teams. Be ready to discuss how you've set clear objectives and driven successful project delivery in previous roles.
✨Engage with Stakeholders
Think about how you can demonstrate your strong stakeholder engagement skills. Prepare to share instances where you've influenced senior decision-makers or resolved complex issues, showcasing your ability to balance business and technology.
✨Embrace Innovation
Familiarise yourself with emerging technologies, particularly AI, and be prepared to discuss how these can be leveraged for platform optimisation. Show your enthusiasm for innovation and how it can drive growth in a dynamic trading environment.