At a Glance
- Tasks: Manage key client relationships and drive account growth in a dynamic environment.
- Company: Join an eco-conscious organisation focused on sustainability and innovation.
- Benefits: Competitive salary, bonus, company car, and hybrid working options.
- Other info: Exciting career growth opportunities in a supportive team.
- Why this job: Make a real impact by nurturing client partnerships and driving success.
- Qualifications: Experience in relationship management and a passion for customer success.
The predicted salary is between 40500 - 49500 £ per year.
We are looking for a highly motivated and skilled Senior / Key Account Manager to join an established, eco-conscious and sustainability focused organisation employing close to 200 people and turning over £65 million, with head offices in Doncaster. This exciting opportunity will suit a Key Account Manager who is well versed in relationship management, customer success and building rapport. The total account spend totals around £6 million with travel to client site when necessary.
Key skills:
- Oversee a portfolio of business relationships, acting as a key liaison between clients and internal teams.
- Build and maintain strong customer partnerships, ensuring service quality and long-term retention.
- Monitor account performance, identify potential risks, and take preventative action to address concerns.
- Support revenue growth by recognising opportunities to expand services and deliver added value to existing customers.
- Create and manage strategic account plans, setting objectives and reviewing progress against goals.
- Deliver regular performance updates, maintain accurate records, and provide management reporting where required.
- Resolve client queries and service issues efficiently by coordinating with relevant stakeholders.
- Manage commercial agreements.
Key Account Manager employer: ITSS Recruitment
Join a dynamic and rapidly growing e-commerce HQ in Aylesford, where you will play a crucial role in maintaining advanced automated systems and providing essential IT support. Our company fosters a collaborative work culture that prioritises employee growth and development, offering numerous opportunities for career progression in an innovative environment. With a focus on efficiency and effectiveness, we ensure our team members are equipped with the tools and support they need to thrive.
