At a Glance
- Tasks: Lead credit control processes and maximise debt recovery with innovative solutions.
- Company: Dynamic company focused on consumer credit management.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Join a team dedicated to operational excellence and customer support.
- Why this job: Make a real impact in financial recovery while utilising cutting-edge technology.
- Qualifications: Experience in credit control and strong analytical skills required.
The predicted salary is between 60000 - 75000 £ per year.
We are seeking an experienced and detail-oriented Credit Control Manager to oversee the consumer credit management processes. The successful candidate will be expected to maximise bad debt recovery and lead operational improvements across the full credit control journey. This role offers an excellent opportunity for a professional with strong analytical and data handling skills.
Duties of the Credit Control Manager:
- The Credit Control Manager will work closely with customers, third-party agencies and internal departments to minimise losses arising from loan delinquency, maximise debt recovery outcomes and support customers experiencing financial difficulties.
- The role will focus on identifying and implementing process improvements using automation and AI solutions to improve operational efficiency and recovery performance.
- The role will also involve gathering, analysing and interpreting arrears and recovery performance data, providing regular reporting and insight to senior management to support operational oversight and strategic decision-making.
- To understand and apply the legal and regulatory requirements surrounding debt recovery, including FCA requirements and Consumer Duty principles, ensuring appropriate action is taken to protect the business and its customers and support fair outcomes.
Credit Control Manager in Kent employer: ITSS Recruitment
Join a forward-thinking company in Marden that values innovation and employee development, offering a competitive salary and a supportive work culture. As a Credit Control Manager, you will have the opportunity to lead operational improvements and implement cutting-edge solutions while working collaboratively with a dedicated team. With a focus on professional growth and a commitment to fair customer outcomes, this role provides a meaningful and rewarding career path.
