At a Glance
- Tasks: Provide IT support and troubleshoot issues in a dynamic environment.
- Company: Join a thriving Microsoft Gold Partnered Managed Service Provider.
- Benefits: Flexible work culture, career progression, and a relaxed yet professional atmosphere.
- Other info: Great opportunity for personal growth in a supportive environment.
- Why this job: Be part of a growing team and make a real impact in tech support.
- Qualifications: Basic IT knowledge and a passion for learning new technologies.
The predicted salary is between 40000 - 45000 £ per year.
An exciting new opportunity has become available for a Junior IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tewkesbury. We are looking for enthusiastic, passionate individuals to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.
Junior IT Support Engineer experience:
- Windows Operating Systems
- IT system setup and configuration
- Hardware and software fault diagnostics
- Office 365
- Intune
- Autopilot
- Exchange
- Active Directory Users/Computers Management
- Basic Networking
- Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
- Microsoft Office Applications
- Prior experience working within a Managed Service Desk provider (beneficial)
- Proven experience resolving incidents quickly by using remote support tools
- Exposure to HP and Dell hardware
We are not expecting the Junior IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more! You will be self‑motivated, a good communicator and have a natural desire to create a fluid environment. The successful candidate should have strong problem‑solving abilities, organisational skills and the ability to work as part of a team.
Junior IT Support Engineer employer: ITSS Recruitment
Join a dynamic and innovative team as a Junior IT Support Engineer at a Microsoft Gold Partnered Managed Service Provider in Tewkesbury, where your ideas are valued and creativity is encouraged. With a relaxed yet professional work culture, you will enjoy flexibility and ample opportunities for career progression in a rapidly expanding company that has grown by 50% in the last 18 months. Embrace a supportive environment that fosters personal and professional growth while working with cutting-edge technologies.
