At a Glance
- Tasks: Provide IT support and resolve technical issues in a dynamic environment.
- Company: Join a thriving Microsoft Gold Partnered Managed Service Provider in Tamworth.
- Benefits: Up to £30K salary, 2x overtime, and flexible working conditions.
- Other info: Great career progression opportunities in a relaxed yet professional setting.
- Why this job: Be part of a growing team that values innovation and creativity.
- Qualifications: Basic IT support knowledge and a passion for learning new technologies.
The predicted salary is between 28800 - 36000 £ per year.
An exciting new opportunity has become available for an IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth. We are looking for enthusiastic, passionate individuals to join a forward-thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.
IT Support Engineer experience:
- Windows 7 and Windows 10 Operating Systems
- Office 365 Email Solutions
- Intune
- Autopilot
- Exchange 2007/2010/2013/2016 Mailbox Management
- Active Directory Users/Computers Management
- Basic Client-side Networking experience
- Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
- Microsoft Office Applications
- Prior experience working within a Managed Service Desk provider (beneficial)
- Proven experience resolving incidents quickly by using remote support tools
- Exposure to HP and Dell hardware
We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basic knowledge and passion to learn more! You will be self-motivated, a good communicator and have a natural desire to create a fluid environment. The successful candidate should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.
Apply now for immediate consideration for this position or contact George Harvey at ITSS Recruitment for further details.
IT Support Engineer employer: ITSS Recruitment
Join a dynamic and rapidly growing e-commerce HQ in Aylesford, where you will play a crucial role in maintaining advanced automated systems and providing essential IT support. Our company fosters a collaborative work culture that prioritises employee growth and development, offering numerous opportunities for career progression in an innovative environment. With a focus on efficiency and effectiveness, we ensure our team members are equipped with the tools and support they need to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local tech meetups or online webinars, and don’t be shy to introduce yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or any projects you’ve worked on, make sure to share them during interviews. It’s a great way to demonstrate your problem-solving abilities and passion for IT support.
✨Tip Number 3
Prepare for those tricky interview questions! Research common IT support scenarios and think about how you’d handle them. Practising your responses can help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for enthusiastic IT Support Engineers like you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for IT shine through! We want to see that you're not just ticking boxes but genuinely excited about the role and the chance to grow with us.
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your knowledge of Windows operating systems, Office 365, and any relevant support experience. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. We appreciate clarity and organisation!
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It helps us keep track of applications and ensures you’re considered for this exciting opportunity as an IT Support Engineer!
How to prepare for a job interview at ITSS Recruitment
✨Know Your Tech
Brush up on your knowledge of Windows 7 and 10, Office 365, and Active Directory. Be ready to discuss how you've used these tools in past roles or projects. Showing that you have a solid understanding of the technologies will impress the interviewers.
✨Show Your Problem-Solving Skills
Prepare examples of how you've resolved IT issues quickly in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think on your feet and tackle challenges head-on.
✨Communicate Clearly
As an IT Support Engineer, communication is key. Practice explaining technical concepts in simple terms. During the interview, make sure to listen carefully and ask clarifying questions if needed. This shows you're engaged and willing to collaborate.
✨Embrace the Company Culture
Research the company’s values and culture. Since they promote innovation and creativity, think of ways you can contribute to this environment. Share your ideas during the interview to show that you’re not just a fit for the role, but also for the team.
