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- Tasks: Provide IT support in a dynamic MSP environment and assist clients with tech issues.
- Company: Join a Microsoft Gold Partnered MSP that values innovation and creativity.
- Benefits: Earn up to £30K, enjoy 2x overtime, and experience career growth.
- Why this job: Be part of a thriving company with a relaxed yet professional culture.
- Qualifications: Strong tech knowledge and a passion for learning are essential.
- Other info: Flexible work environment with opportunities for personal and professional development.
The predicted salary is between 28800 - 42000 £ per year.
IT Support Engineer – up to 30K + 2x Overtime – Tamworth
An exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth.
We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.
They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.
IT Support Engineer experience:
- Windows 7 and Windows 10 Operating Systems
- Office 365 Email Solutions
- Intune
- Autopilot
- Exchange 2007/2010/2013/2016 Mailbox Management
- Active Directory Users/Computers Management
- Basic Client-side Networking experience
- Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
- Microsoft Office Applications
- Prior experience working within a Managed Service Desk provider (beneficial)
- Proven experience resolving incidents quickly by using remote support tools
- Exposure to HP and Dell hardware.
We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!
You will be self-motivated IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.
Apply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.
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IT Support Engineer employer: ITSS Recruitment
Contact Detail:
ITSS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or tech events, and don’t be shy about sharing your passion for IT. You never know who might have a lead on that perfect IT Support Engineer role!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of projects or any relevant experience, make sure to highlight them during interviews. Practical examples of how you've tackled IT issues can really set you apart from the crowd.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common IT scenarios and think about how you’d handle them. Being able to demonstrate your problem-solving skills will impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making the application process smooth and easy for you. Plus, it shows you’re genuinely interested in joining our awesome team at the MSP!
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Engineer role. Highlight your knowledge of Windows operating systems, Office 365, and any relevant MSP experience to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to show us your personality! Share why you're passionate about IT support and how you can contribute to our innovative culture. Keep it friendly and professional.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and come up with creative solutions!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at ITSS Recruitment
✨Know Your Tech
Brush up on your knowledge of Windows 7 and 10, Office 365, and Active Directory. Be ready to discuss how you've used these technologies in past roles or projects. Showing that you have a solid foundation will impress the interviewers.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think about specific problems you solved and the steps you took to resolve them. This will demonstrate your analytical thinking and ability to work under pressure.
✨Emphasise Your Willingness to Learn
Since the company values innovation and creativity, express your eagerness to learn new technologies. Share any recent courses or certifications you've pursued, or mention areas you're excited to explore further.
✨Be Ready for Teamwork Questions
As this role involves working closely with others, prepare to discuss your experience in team settings. Think of times when you collaborated effectively or helped a colleague, as this will highlight your communication skills and team spirit.
