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- Tasks: Manage client relationships and ensure top-notch service delivery.
- Company: Join a thriving Microsoft Partnered Managed Service Provider with a strong growth trajectory.
- Benefits: Enjoy hybrid working, travel cost reimbursement, and fun team-building events.
- Why this job: Be part of a creative team that values innovation and collaboration in a supportive environment.
- Qualifications: Experience in relationship management within IT is essential; no new business sales required.
- Other info: This role offers a competitive salary with bonus potential and a chance to grow with the company.
The predicted salary is between 42000 - 66000 £ per year.
IT Account Manager – Client relations (no new business) – Hybrid Working – Up to 55K basic 75K OTE + Bonus – Tamworth, West Midlands We are looking for a highly motivated and skilled IT Account Manager to join an established, Microsoft Partnered, Managed Service Provider with offices in Farringdon, London, Bournemouth, Farnham, Surrey and Tamworth. This exciting opportunity will suit a talented IT Account Manager who is well versed in relationship management and building rapport within an IT environment. This is a brand new position due to the organisations growth (50% over the last 18 months) and you will be working in a team of 6 Account Managers. Please note that this is an IT Account Manager / client relations role and will NOT include sales to new prospects/clients or New Business. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The position hybrid from Tamworth / home with travel to client site in and around the West Midlands (travel costs reinbursed). There are optional team building and social events from head office in London too. IT Account Manager Key skills: * Build rapport within your designated client portfolio * Arrange regular meetings with clients to understand their needs and ensure we are delivering great customer service * Map client requirements to our portfolio of services, creating opportunities as required * To organise client meetings and s…
IT Account Manager employer: ITSS Recruitment
Contact Detail:
ITSS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Account Manager
✨Tip Number 1
Familiarize yourself with the company's portfolio of services. Understanding what they offer will help you effectively map client requirements to their solutions, showcasing your ability to deliver great customer service.
✨Tip Number 2
Highlight your experience in relationship management during your interactions. Since this role focuses on client relations, demonstrating your ability to build rapport and maintain strong relationships will set you apart.
✨Tip Number 3
Prepare to discuss how you've successfully managed client portfolios in the past. Sharing specific examples of how you've understood client needs and delivered tailored solutions will resonate well with the hiring team.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Since you'll be working in a team of Account Managers, expressing your willingness to share ideas and support innovation will align with the company's values.
We think you need these skills to ace IT Account Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Account Manager position. Understand the key responsibilities, especially the focus on client relations rather than new business sales.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in relationship management within an IT environment. Provide specific examples of how you've built rapport with clients and delivered excellent customer service.
Showcase Your Skills: Clearly outline your skills that align with the job requirements, such as communication, problem-solving, and organizational abilities. Mention any relevant certifications or training that could enhance your application.
Tailor Your Application: Customize your CV and cover letter to reflect the company's values and culture. Mention your enthusiasm for innovation and creativity, as these are important aspects of the organization.
How to prepare for a job interview at ITSS Recruitment
✨Showcase Your Relationship Management Skills
Since this role focuses on client relations, be prepared to discuss your experience in building and maintaining strong relationships with clients. Share specific examples of how you've successfully managed client expectations and resolved issues.
✨Understand the Company’s Services
Familiarize yourself with the services offered by the Managed Service Provider. Be ready to explain how you can map client requirements to their portfolio, demonstrating your understanding of both the clients' needs and the company's offerings.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of situations where you had to handle difficult clients or adapt to changing client needs, and be ready to discuss your approach and outcomes.
✨Emphasize Team Collaboration
As you'll be working within a team of Account Managers, highlight your ability to collaborate effectively. Discuss any past experiences where teamwork led to improved client satisfaction or successful project outcomes.
