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- Tasks: Manage customer accounts and ensure timely payments while collaborating with the finance team.
- Company: Dynamic company based in Watford with a focus on teamwork and growth.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional development.
- Why this job: Join a vibrant team and make a real difference in financial management.
- Qualifications: Experience in credit control and strong communication skills are preferred.
- Other info: Exciting opportunity for career advancement in a lively workplace.
The predicted salary is between 28000 - 30000 £ per year.
Location: Watford
Salary: £28-30k
Key responsibilities:
- Regular review of the aged debt report ensuring that customers adhere to the agreed Trading Terms.
- Contacting customers directly, or by email (as deemed appropriate) in furtherance of the above.
- Visiting customers as required in furtherance of the above, should this prove necessary.
- Working with Finance Manager to take remedial action against outstanding accounts.
- Identifying any internal system discrepancies that may lead to late payment, and to make recommendations as appropriate to prevent any recurrences of such discrepancies.
- To liaise with the sales team ensuring that customer credit limits are realistic, and making changes as required.
- To maintain the accuracy of the customer database, arranging for changes, additions and updates as required.
- Preparation of legal forms with supporting documents for submission to solicitors and courts.
- Maintaining the database and all customer information to keep it up to date.
- To provide regular reports to the Financial Manager as required.
- Providing customers reconciliation of the account if required.
- Posting, reconciling and clearing the credit card payments and bank transfers received.
- Review and approve new account applications and credit limits.
- Liaise with credit insurers for customer credit limits.
Personal Attributes:
- Strong communicator
- Relevant experience and within similar environment is preferred
- Lively outgoing personality
- Good team worker
- Committed to task completion
- Experience and good working knowledge of Excel/SAP would be desirable
If you feel the above specification matches your professional background, click apply.
Credit Controller employer: ITSS Recruitment
Contact Detail:
ITSS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about credit control roles. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle customer disputes or discrepancies in accounts. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your Excel and SAP skills! If you’ve got experience with these tools, make sure to highlight it during interviews. We all know how important they are in managing financial data effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Credit Controller role. Use keywords from the job description to show we’re on the same page!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about the role and how your skills can help us keep our customers happy and our accounts in check.
Show Off Your Communication Skills: As a Credit Controller, strong communication is key. In your application, give examples of how you've effectively communicated with customers or team members in the past.
Apply Through Our Website: We love it when you apply directly through our website! It makes it easier for us to review your application and get back to you quickly. Don’t miss out!
How to prepare for a job interview at ITSS Recruitment
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your knowledge of aged debt reports and how to interpret them. Be ready to discuss how you've managed outstanding accounts in the past and any specific metrics you've improved.
✨Communicate Clearly
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about examples where you've successfully contacted customers or worked with teams to resolve issues. This will show that you can handle the interpersonal aspects of the job.
✨Show Your Problem-Solving Skills
Prepare to discuss any discrepancies you've identified in previous roles and how you addressed them. Companies love candidates who can think critically and suggest improvements, so come armed with examples of how you've prevented late payments or streamlined processes.
✨Familiarise Yourself with Tools
Since experience with Excel and SAP is desirable, make sure you're comfortable discussing your proficiency with these tools. If you have specific examples of how you've used them to manage customer databases or prepare reports, share those during the interview.
