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- Tasks: Provide first line IT support and manage tasks effectively.
- Company: Leading SaaS organisation in the UK with a thriving culture.
- Benefits: Flexible remote or hybrid work options and great career opportunities.
- Why this job: Kickstart your tech career in a supportive and innovative environment.
- Qualifications: Recent graduate or apprentice with basic IT support knowledge.
- Other info: Join a dynamic team and grow your skills in the tech industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading SaaS organization in the UK is seeking a Junior IT Support Engineer. This position offers flexibility for fully remote or hybrid work in Edinburgh. The ideal candidate will be a recent graduate or apprentice with a strong basis knowledge of IT support technologies and a passion for learning.
A good communicator and team player, you will provide first line support, manage tasks effectively, and liaise with suppliers. Join this thriving organization for great opportunities in your tech career.
Remote/Hybrid Junior IT Support Engineer – SaaS employer: ITSS Recruitment Ltd
Contact Detail:
ITSS Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote/Hybrid Junior IT Support Engineer – SaaS
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work in SaaS. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software. This not only boosts your CV but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by practising common IT support scenarios. Think about how you'd troubleshoot issues and communicate solutions clearly. We want you to shine when it’s your turn to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote/Hybrid Junior IT Support Engineer – SaaS
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for IT support! Share any relevant projects or experiences that highlight your passion and knowledge in the field. We love candidates who are eager to learn and grow with us.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your skills and experiences that align with the job description. We want to see how you can contribute to our team, so make it clear why you're a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate candidates who can communicate effectively, as this is key in IT support roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to see what you bring to the table!
How to prepare for a job interview at ITSS Recruitment Ltd
✨Know Your Tech Basics
Brush up on your IT support technologies before the interview. Make sure you can confidently discuss common issues and solutions, as well as any relevant tools or software you've used. This will show that you're not just a recent graduate but someone who's ready to dive into the role.
✨Show Your Passion for Learning
Since this role is perfect for someone eager to learn, be prepared to share examples of how you've pursued knowledge in the past. Whether it's through online courses, personal projects, or even troubleshooting at home, demonstrating your enthusiasm for growth will resonate well with the interviewers.
✨Communicate Clearly
As a Junior IT Support Engineer, you'll need to communicate effectively with both technical and non-technical people. Practice explaining complex concepts in simple terms. During the interview, focus on being clear and concise in your answers to showcase your communication skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
