At a Glance
- Tasks: Lead credit control processes and maximise debt recovery with innovative solutions.
- Company: Dynamic company focused on consumer credit management.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a team that values innovation and operational excellence.
- Why this job: Make a real impact in financial recovery while utilising cutting-edge technology.
- Qualifications: Experience in credit control and strong analytical skills required.
The predicted salary is between 45000 - 50000 £ per year.
We are seeking an experienced and detail-oriented Credit Control Manager to oversee the consumer credit management processes. The successful candidate will be expected to maximise bad debt recovery and lead operational improvements across the full credit control journey. This role offers an excellent opportunity for a professional with strong analytical and data handling skills.
Duties of the Credit Control Manager:
- The Credit Control Manager will work closely with customers, third-party agencies and internal departments to minimise losses arising from loan delinquency, maximise debt recovery outcomes and support customers experiencing financial difficulties.
- The role will focus on identifying and implementing process improvements using automation and AI solutions to improve operational efficiency and recovery performance.
- The role will also involve gathering, analysing and interpreting arrears and recovery performance data, providing regular reporting and insight to senior management to support operational oversight and strategic decision-making.
- To understand and apply the legal and regulatory requirements surrounding debt recovery, including FCA requirements and Consumer Duty principles, ensuring appropriate action is taken to protect the business and its customers and support fair outcomes.
- To ensure the team maintain regular telephone and other contact methods with members regarding missed payments, negotiate sustainable repayment arrangements, and support positive recovery outcomes.
- To manage complex and later-stage arrears cases, including legal recovery activity, repayment plans and enforcement action involving Debt Collection Agencies, Sheriff Officers & Legal Firms.
- To proactively analyse arrears and recovery data, identify trends and operational risks, and provide regular reporting and insight to senior management to support strategic decision-making.
- To identify and implement process improvements through automation and AI solution to improve operational efficiency and recovery performance.
- To manage and develop the internal policies and procedures relating to arrears management and debt recovery.
- To manage relationships and processes relating to Credit Reference Agencies, including reporting.
Credit Control Manager in Maidstone employer: ITSS Recruitment Ltd
As a Credit Control Manager at our Marden location, you will join a dynamic team dedicated to maximising debt recovery while fostering a supportive work environment. We pride ourselves on our commitment to employee growth, offering continuous professional development opportunities and a culture that values innovation through automation and AI solutions. With competitive salaries and a focus on work-life balance, we ensure our employees feel valued and empowered to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Manager in Maidstone
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like ITSS Recruitment Ltd. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Control Manager in Maidstone
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to ITSS Recruitment Ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on ITSS Recruitment Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at ITSS Recruitment Ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with ITSS Recruitment Ltd.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at ITSS Recruitment Ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former ITSS Recruitment Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
