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For Companies At a Glance
- Tasks: Provide IT support and resolve technical issues in a dynamic environment.
- Company: Join a thriving Microsoft Gold Partnered Managed Service Provider in Tamworth.
- Benefits: Up to £30K salary, 2x overtime, and opportunities for career progression.
- Why this job: Be part of a forward-thinking team that values innovation and creativity.
- Qualifications: Basic IT support experience and a passion for learning new technologies.
- Other info: Enjoy a relaxed yet professional work culture with excellent growth potential.
The predicted salary is between 28800 - 36000 £ per year.
Job Description
IT Support Engineer – up to 30K + 2x Overtime – TamworthAn exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth.We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.IT Support Engineer experience:* Windows 7 and Windows 10 Operating Systems* Office 365 Email Solutions* Exchange 2007/2010/2013/2016 Mailbox Management* Active Directory Users/Computers Management * Basic Client-side Networking experience* Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met* Microsoft Office Applications* Prior experience working within a Managed Service Desk provider (beneficial)* Proven experience resolving incidents quickly by using remote support tools* Exposure to HP and Dell hardware.We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!You will be self-motivated IT Support Engineer, a good communicator and have a natural desire to create a fluid environment.
The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.Apply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.
IT Support Engineer employer: ITSS Recruitment Ltd
Contact Detail:
ITSS Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to IT support. It's a great way to meet industry folks and get your name out there. Plus, you never know who might have a lead on that perfect job!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software. This not only boosts your CV but also gives you real-world experience to discuss in interviews. We love seeing passion in action!
✨Tip Number 3
Prepare for the interview like it’s a game day! Research the company, understand their values, and be ready to discuss how your skills align with their needs. We want to see that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, we’re always on the lookout for enthusiastic candidates who are ready to jump into the exciting world of IT support.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your knowledge of Windows operating systems, Office 365, and any relevant support experience to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to show us your personality! Share your passion for IT support and how you can contribute to our relaxed yet professional environment. Don’t forget to mention your eagerness to learn and grow with us.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and resolve incidents quickly, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at ITSS Recruitment Ltd
✨Know Your Tech
Brush up on your knowledge of Windows 7 and 10, Office 365, and Active Directory. Be ready to discuss how you've used these tools in past roles or projects. Showing that you have a solid understanding of the technologies will impress the interviewers.
✨Show Your Problem-Solving Skills
Prepare examples of how you've resolved IT issues quickly in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think on your feet and tackle challenges head-on.
✨Communicate Clearly
As an IT Support Engineer, communication is key. Practice explaining technical concepts in simple terms. During the interview, make sure to listen carefully and ask clarifying questions if needed. This shows you're engaged and willing to collaborate.
✨Embrace the Company Culture
Research the company’s values and culture. Since they promote innovation and creativity, think of ways you can contribute to this environment. Share your ideas during the interview to show that you’re not just a fit for the role, but also for the team.
