At a Glance
- Tasks: Provide IT support and troubleshoot issues in a dynamic environment.
- Company: Join a thriving Microsoft Gold Partnered Managed Service Provider.
- Benefits: Up to £30K salary, overtime pay, and flexible working conditions.
- Other info: Relaxed yet professional culture with a focus on innovation.
- Why this job: Kickstart your IT career with ample growth opportunities and a supportive team.
- Qualifications: Basic IT knowledge and a passion for learning; experience is a plus.
The predicted salary is between 30000 - 30000 £ per year.
An exciting new opportunity has become available for a Junior IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tewkesbury. We are looking for an enthusiastic, passionate Junior IT Support Engineer to join a forward‑thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.
They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.
Key Experience / Qualifications
- Windows Operating Systems
- IT system setup and configuration
- Hardware and software fault diagnostics
- Office 365
- Intune
- Autopilot
- Exchange
- Active Directory Users/Computers Management
- Basic Networking
- Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
- Microsoft Office Applications
- Prior experience working within a Managed Service Desk provider (beneficial)
- Proven experience resolving incidents quickly by using remote support tools
- Exposure to HP and Dell hardware
We are not expecting the Junior IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more! You will be a self‑motivated Junior IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem‑solving abilities, organisational skills and the ability to work as part of a team.
Apply now for immediate consideration for this Junior IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.
Junior IT Support Engineer in Hounslow employer: ITSS Recruitment Ltd
Join a dynamic and innovative team as a Junior IT Support Engineer at a Microsoft Gold Partnered Managed Service Provider in Tewkesbury, where your ideas are valued and creativity is encouraged. With a relaxed yet professional work culture, you will benefit from flexible working arrangements and significant opportunities for career progression, especially as the company has experienced impressive growth over the past 18 months. This role not only offers competitive remuneration but also the chance to develop your skills in a supportive environment that prioritises employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Junior IT Support Engineer in Hounslow
✨Join IT Consulting Meetups
Check out local IT consulting meetups or tech conferences in your area. These events are golden opportunities for us to network, meet potential employers, and pick up insider tips about what's happening in the industry. Plus, you might even get a chance to introduce yourself directly to recruiters from companies like ITSS Recruitment Ltd!
✨Tap Into Online Communities
Get involved in online platforms like LinkedIn groups or dedicated forums for IT consulting. Engaging in discussions and sharing your insights can help us build valuable connections and get noticed by hiring managers. The more active we are in these spaces, the better our chances to land that entry-level gig!
✨Use University Resources
If you're still at uni, don't forget your career services! They often have exclusive job fairs or internship programmes tailored for students in IT consulting. We should definitely take advantage of these opportunities before graduation—it's a great way to get a foot in the door with companies like ITSS Recruitment Ltd.
✨Showcase Your Skills with Projects
Start building a portfolio of relevant projects or case studies, even if they’re just personal or academic. Showcasing our skills in a tangible way can really impress potential employers. When we apply, let's make sure to highlight these projects in our applications to make us stand out in the crowd!
We think you need these skills to ace Junior IT Support Engineer in Hounslow
Some tips for your application 🫡
Highlight Your Tech Skills:In the IT consulting world, it’s super important to showcase your technical skills. Make sure your CV lists relevant programming languages, tools, or platforms you’re familiar with. If you've done any coursework or certifications related to cloud services or software development, weave those into your application!
Showcase Problem-Solving Abilities:IT consulting is all about solving problems for clients, so make your cover letter pop by including examples of how you've tackled challenges in the past. This could be from school projects, internships, or even personal projects. Let us know how you approached the problem and what the outcome was!
Tailored CV for Entry-Level:For an entry-level position like this, keep your CV concise and focused. Highlight your educational background, relevant projects, and any internships or practical experience. Use bullet points to keep it easy to read, and don't hesitate to include your university or any relevant coursework that shows your potential!
Express Enthusiasm in Your Application:As you're starting in your career, it’s vital to convey your eagerness to learn and grow. In your cover letter, mention why you’re excited about the role at ITSS Recruitment Ltd and how it aligns with your career aspirations. We love seeing candidates who are genuinely passionate about the field!
How to prepare for a job interview at ITSS Recruitment Ltd
✨Master the Basics of IT Consulting
Since you're aiming for an entry-level position in IT consulting, make sure you've got a solid grasp of fundamental consulting concepts and frameworks. Brush up on your problem-solving techniques and prepare to discuss how you would approach real-world IT challenges - the interviewers will want to see your analytical thinking in action!
✨Get Comfortable with Tools of the Trade
Familiarise yourself with common tools and software used in IT consulting, like project management software and data analysis tools. Being able to mention your experience (or even a hypothetical example) with these can give you an edge and show that you're prepared to hit the ground running at ITSS Recruitment Ltd.
✨Show Your Willingness to Learn
As this is an entry-level role, employers like ITSS Recruitment Ltd will be keen to see your eagerness to grow. Prepare to discuss your learning journey, any certifications you've pursued, or industry-relevant projects you’ve tackled during your studies – it’ll highlight your motivation and potential!
✨Prepare for Scenario-Based Questions
IT consulting interviews often include scenario-based questions to test your problem-solving and critical thinking skills. Think of a couple of past group projects or internships where you faced challenges and how you overcame them. This demonstrates not only your technical prowess but also your teamwork and communication skills.
