At a Glance
- Tasks: Provide IT support and troubleshoot issues in a dynamic environment.
- Company: Join a thriving Microsoft Gold Partnered Managed Service Provider.
- Benefits: Up to £30K salary, overtime pay, and flexible working conditions.
- Other info: Relaxed yet professional culture with a focus on innovation.
- Why this job: Kickstart your IT career with ample growth opportunities and a supportive team.
- Qualifications: Basic IT knowledge and a passion for learning; experience is a plus.
The predicted salary is between 30000 - 30000 £ per year.
An exciting new opportunity has become available for a Junior IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tewkesbury. We are looking for an enthusiastic, passionate Junior IT Support Engineer to join a forward‑thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.
They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.
Key Experience / Qualifications
- Windows Operating Systems
- IT system setup and configuration
- Hardware and software fault diagnostics
- Office 365
- Intune
- Autopilot
- Exchange
- Active Directory Users/Computers Management
- Basic Networking
- Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
- Microsoft Office Applications
- Prior experience working within a Managed Service Desk provider (beneficial)
- Proven experience resolving incidents quickly by using remote support tools
- Exposure to HP and Dell hardware
We are not expecting the Junior IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more! You will be a self‑motivated Junior IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem‑solving abilities, organisational skills and the ability to work as part of a team.
Apply now for immediate consideration for this Junior IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.
Junior IT Support Engineer in Hounslow employer: ITSS Recruitment Ltd
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