At a Glance
- Tasks: Provide IT support and resolve technical issues for clients in a dynamic environment.
- Company: Join a thriving Microsoft Gold Partnered Managed Service Provider in Bournemouth.
- Benefits: Up to £30K salary, 2x overtime, flexible work culture, and career progression.
- Other info: Relaxed yet professional atmosphere with opportunities for personal growth.
- Why this job: Be part of a growing team that values innovation and creativity.
- Qualifications: Experience with Windows OS, Office 365, and strong problem-solving skills.
The predicted salary is between 31500 - 38500 £ per year.
IT Support Engineer - up to 30K + 2x Overtime - Bournemouth
An exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Bournemouth.
We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP.
There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.
They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity.
The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.
IT Support Engineer experience
- Windows 7 and Windows 10 Operating Systems
- Office 365 Email Solutions
- Exchange 2007/2010/2013/2016 Mailbox Management
- Active Directory Users/Computers Management
- Basic Client-side Networking experience
- Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
- Microsoft Office Applications
- Prior experience working within a Managed Service Desk provider (beneficial)
- Proven experience resolving incidents quickly by using remote support tools
- Exposure to HP and Dell hardware.
You will be self-motivated IT Support Engineer, a good communicator and have a natural desire to create a fluid environment.
The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.
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