Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer relationships and reduce aged debt while providing excellent service.
- Company: Join a friendly, family-run business that values staff retention and customer care.
- Benefits: Competitive salary and a supportive work environment focused on growth.
- Other info: Opportunity to thrive in a dynamic team with a focus on collaboration.
- Why this job: Make a real difference by building lasting relationships with customers.
- Qualifications: Enthusiastic attitude and strong communication skills are essential.
The predicted salary is between 35000 - 40000 £ per year.
We are looking for a friendly, enthusiastic and engaging Credit Controller to join our credit team. The main task will be forming long term customer relationships and to manage and reduce the aged debt. We offer a competitive package with the chance to work for a family run business. We pride ourselves on service, maintaining long term customer relationships and staff retention.
Key Responsibilities of the Credit Controller:
- Reducing debtors throughout the Sales Ledger.
- Responding to account queries and maintaining customer relationships.
- Reconciling payments.
- Providing administrative support and good communication within all departments.
- Constant management on debtor account balances.
- Ensuring delivery teams adhere to credit terms and instructions.
- Cash receipt.
- Direct debit submission and review.
- Due diligence checks for new credit applications.
Credit Controller – Build Lasting Customer Relationships employer: ITSS Recruitment Ltd
Contact Detail:
ITSS Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller – Build Lasting Customer Relationships
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Credit Controller role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your skills in managing customer relationships and reducing debt can benefit them. We want you to shine and show them why you're the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to building lasting relationships.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly, and it shows us you're serious about joining our family-run business. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Credit Controller – Build Lasting Customer Relationships
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your personality shine through! We love friendly and engaging candidates, so don’t be afraid to show us your enthusiasm for the role and how you can contribute to building lasting customer relationships.
Tailor Your CV: Make sure your CV is tailored to the Credit Controller position. Highlight your experience with managing accounts, reducing debt, and maintaining customer relationships. We want to see how your skills align with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to account queries and administrative support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family-run business!
How to prepare for a job interview at ITSS Recruitment Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day. Brush up on your knowledge of financial terms and be ready to discuss how you've successfully managed debt in the past. This shows you’re not just familiar with the role but also confident in handling numbers.
✨Showcase Your Relationship Skills
Since forming long-term customer relationships is key, prepare examples of how you've built rapport with clients or resolved disputes. Highlighting your communication skills will demonstrate that you can maintain those important connections.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like a difficult customer or a late payment. Think through your responses beforehand, using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Research the Company Culture
Understanding the family-run aspect of the business can give you an edge. Familiarise yourself with their values and how they prioritise service and staff retention. This will help you align your answers with what they value most in a candidate.