At a Glance
- Tasks: Manage customer accounts and ensure timely payments.
- Company: Join a dynamic team in Watford focused on financial excellence.
- Benefits: Enjoy competitive salary and potential for growth.
- Why this job: Be part of a supportive culture that values your contributions.
- Qualifications: No specific experience required; just a passion for finance and communication.
- Other info: Opportunity to engage directly with customers and build relationships.
The predicted salary is between 30000 - 33000 £ per year.
Job Description
Role: Credit Controller
Location: Watford
Salary: £28-30k
Key responsibilities;
- Regular review of the aged debt report ensuring that customers adhere to the agreed Trading Terms.
- Contacting customers directly, or by email (as deemed appropriate) in furtherance of the above.
- Visiting customers as required in furtherance of the above, should this prove necessary.
- Working with Finance Manager to take remedial action against outstanding accounts.
- Identifying any internal system discrepancies that may lead to late payment, and to make recommendations as appropriate to prevent any recurrences of such discrepancies.
- To liaise with the sales team ensuring that customer credit limits are realistic, and making changes as required.
- To maintain the accuracy of the customer database, arranging for changes, additions and updates as required.
- Preparation of legal forms with supporting documents for submission to solicitors and courts.
- Maintaining the database and all customer information to keep it up to date.
- To provide regular reports to the Financial Manager as required.
- Providing customers reconciliation of the account if required.
- Posting, reconciling and clearing the credit card payments and bank transfers received.
- Review and approve new account applications and credit limits.
- Liaise…
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Credit Controller employer: ITSS Recruitment Ltd
Contact Detail:
ITSS Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with common credit control practices and terminology. This will help you speak confidently about your knowledge during any interviews or discussions with us.
✨Tip Number 2
Research our company culture and values. Understanding what we stand for will allow you to tailor your approach and demonstrate how you align with our mission when you engage with us.
✨Tip Number 3
Prepare examples of how you've successfully managed customer relationships in the past. Being able to share specific instances where you've resolved issues or improved payment processes will set you apart.
✨Tip Number 4
Network with professionals in the finance and credit control sectors. Building connections can provide insights into the role and may even lead to referrals, increasing your chances of landing the job with us.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Credit Controller. Highlight your experience in managing aged debt reports and your ability to communicate effectively with customers.
Tailor Your CV: Make sure your CV reflects relevant experience in credit control or similar roles. Emphasise your skills in customer communication, both written and verbal, as well as any experience with visiting clients.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your previous experiences align with the requirements of the role and express your enthusiasm for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a Credit Controller.
How to prepare for a job interview at ITSS Recruitment Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your understanding of aged debt reports and be prepared to discuss how you would manage and analyse these figures effectively.
✨Demonstrate Communication Skills
Since the role involves contacting customers directly, showcase your communication skills during the interview. Be ready to provide examples of how you've successfully resolved disputes or negotiated payment terms in the past.
✨Showcase Your Problem-Solving Abilities
Credit Controllers often face challenging situations with customers. Prepare to discuss specific instances where you've identified issues and implemented solutions to ensure timely payments.
✨Research the Company
Familiarise yourself with the company's trading terms and any recent news related to their financial practices. This will not only show your interest but also help you tailor your answers to align with their values and expectations.