Implementation Manager - Eploy in Kidderminster

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you: You're an experienced project manager who thrives on delivering great customer outcomes. You'll be comfortable managing multiple software implementation projects simultaneously, building strong relationships with customers and colleagues alike. You'll be equally at home running a workshop with a new client as you are presenting to senior stakeholders.

Day-to-day, you will:

• Lead end-to-end software implementation projects, creating and managing project plans, tracking risks and issues, and keeping customers informed and engaged throughout.
• Run customer workshops to capture requirements, map processes and confirm outcomes, setting and managing realistic expectations at every stage.
• Deliver confident presentations and training sessions — both remotely and on-site — tailored to different audiences and levels of system knowledge.
• Work closely with internal teams and third parties to coordinate dependencies, manage scope and change control, and ensure projects are delivered on time and within budget.

Your skills and experiences might also include:

• Experience working within the recruitment and/or HR sector.
• Familiarity with SaaS software platforms, particularly ATS or HRIS solutions.
• Experience managing multiple concurrent projects in a fast-paced environment.
• A full UK driving licence and access to your own vehicle (required for occasional client site visits and overnight stays).

What are we all about? The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Love Work. Love Life. Be You.