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For Companies At a Glance
- Tasks: Lead deskside support, training, and IT service improvements for 80 users in a dynamic environment.
- Company: Join a prestigious Barrister Chambers in London focused on enhancing user technology experiences.
- Benefits: Enjoy opportunities for project development, hands-on experience, and a collaborative work culture.
- Why this job: Make a real impact by improving IT services and user experiences while working with top professionals.
- Qualifications: Looking for confident individuals with IT experience and a passion for user engagement and service delivery.
- Other info: This role offers the chance to innovate with AI applications and enhance data management.
The predicted salary is between 43200 - 72000 £ per year.
This is a newly created role reporting to the COO; you will provide deskside support & training to the users, Vc support, develop the IT Service, manage the MSP and other vendors, and look for ways to improve the IT experience overall.
There’s an abundance of opportunity to identify and deliver new projects and deliver a vastly improved, VIP IT service.
Role Summary:
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Engage with all users to identify ways to improve their experience of technology
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Work closely with the COO and IT Committee to identify project opportunities
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Deliver projects on an ongoing basis, reviewing priorities as new requirements come up
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Provide VIP level, Deskside Support to all London-based users
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Streamline manual tasks eg onboarding for new starters, build & provision of laptops etc
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Help users get the best out of the applications they work with through training and tips etc
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Manage the MSP to ensure first-class IT Service Delivery from them
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Mature the firm’s data management & IT security from both technical and governance perspectives
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Create and Investigate use cases for the application of AI throughout the firm
This is a hands-on role and will suit someone who likes to make improvements to process and service delivery, always with the user experience in mind, and who is comfortable engaging with all levels of user.
As an IT Committee member, along with 4 Barristers and the COO, you will need to be confident, experienced and credible in order to build confidence in the advice you offer.
IT Manager - Barrister Chambers - London - 80 Users employer: ITS Recruitment
Contact Detail:
ITS Recruitment Recruiting Team
+442078715552
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager - Barrister Chambers - London - 80 Users
✨Tip Number 1
Familiarize yourself with the specific IT needs of barrister chambers. Understanding the unique requirements and challenges they face will help you tailor your approach and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your experience in providing VIP-level support. Be prepared to discuss specific examples where you've improved user experiences or streamlined processes, as this role heavily focuses on enhancing the IT service for users.
✨Tip Number 3
Highlight your project management skills. Since the role involves identifying and delivering new projects, be ready to share instances where you've successfully managed IT projects from conception to completion.
✨Tip Number 4
Demonstrate your ability to engage with users at all levels. Prepare to discuss how you've built relationships and communicated effectively with diverse teams, as this will be crucial in your role as an IT Committee member.
We think you need these skills to ace IT Manager - Barrister Chambers - London - 80 Users
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities. Highlight your experience in providing deskside support, managing vendors, and improving IT services in your application.
Tailor Your CV: Customize your CV to reflect your relevant experience in IT management, user training, and project delivery. Use specific examples that demonstrate your ability to enhance user experience and manage IT services effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving IT services and your hands-on approach. Mention how you can engage with users and identify opportunities for improvement, aligning your skills with the needs of the role.
Highlight Technical Skills: In your application, emphasize your technical skills related to IT service delivery, data management, and security. If you have experience with AI applications, make sure to include that as well, as it is relevant to the firm's goals.
How to prepare for a job interview at ITS Recruitment
✨Show Your User-Centric Approach
Emphasize your commitment to improving user experience. Share specific examples of how you've engaged with users in the past to identify their needs and enhance their technology experience.
✨Demonstrate Project Management Skills
Be prepared to discuss your experience in managing IT projects. Highlight any successful projects you've delivered, focusing on how you prioritized tasks and adapted to changing requirements.
✨Highlight Your Technical Expertise
Since this role involves hands-on support, be ready to showcase your technical skills. Discuss your experience with deskside support, managing vendors, and improving IT service delivery.
✨Prepare for AI Discussions
Given the focus on AI applications, think about innovative use cases you've encountered or can envision. Be ready to discuss how AI can enhance IT processes and user experiences within the firm.
