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For Companies At a Glance
- Tasks: Help colleagues master everyday tech through practical training and friendly support.
- Company: Dynamic workplace focused on innovation and collaboration.
- Benefits: Flexible working hours, creative freedom, and opportunities for personal growth.
- Why this job: Shape the learning culture and make tech accessible to everyone.
- Qualifications: Experience in IT and a passion for teaching others.
- Other info: Enjoy variety in your day-to-day tasks and real autonomy in your role.
The predicted salary is between 36000 - 60000 £ per year.
This is a brilliant opportunity for someone who loves helping people become confident with everyday technology - not through long, formal L&D programmes, but through practical training, simple guides, and friendly 'ask me anything' support.
This isn’t a classroom-only role. You’ll be visible, approachable, and hands-on, the person colleagues naturally go to when they’re stuck, curious, or want to learn something new.
What You’ll Be Doing
- Delivering onboarding sessions for new starters twice a month - guiding them through the essentials like Teams, Outlook, OneDrive, AVD/Citrix access, and modern collaboration tools.
- Running drop-in clinics and 'ask me anything' sessions across multiple offices.
- Helping people with everyday tasks: better Excel habits, Teams device switching, mail merge basics, resizing phone screens, using Copilot, or sharing documents the right way.
- Creating bite-sized content - short guides, FAQs, quick videos, tips - that explain things in a simple, friendly way.
What Makes This Role Interesting
- You don’t need to be highly technical - they appreciate clear, calm guidance.
- You’ll shape learning culture from the ground up. This is not a rigid L&D department; you can be creative and experiment.
- Real autonomy. If you want to build micro-lessons, create a product catalogue for common requests, automate a workflow, or launch a mini learning series, you’ll be encouraged, not blocked.
- Variety every day. One moment you’re helping someone use Teams correctly, the next you’re putting together a 5-second Excel tip video.
What We’re Looking For
- Experience in IT, with experience or an interest in Training.
- Strong working knowledge of Microsoft 365, especially Teams, Outlook, Excel, Word, and OneDrive.
- Someone who can stand up in front of a room and explain things clearly.
- Ability to create simple, structured documentation and learning content.
- Not Essential: Formal L&D Background - what matters is your comms style, and desire to help.
IT Trainer - Autonomy & Innovation in Bromley employer: ITS Recruitment
Contact Detail:
ITS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Trainer - Autonomy & Innovation in Bromley
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, read up on their values, and see how they interact with their employees. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your delivery! Since this role is all about clear communication, rehearse explaining tech concepts in a simple way. You could even do a mock session with a friend to get comfortable and receive feedback.
✨Tip Number 3
Prepare some examples of how you've helped others with tech in the past. Whether it’s running a drop-in clinic or creating bite-sized content, having real-life stories ready will make you stand out as someone who’s hands-on and approachable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
We think you need these skills to ace IT Trainer - Autonomy & Innovation in Bromley
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for helping others with technology shine through. We want to see how you can make tech accessible and fun for everyone!
Keep It Simple and Clear: Just like the guides you'll be creating, your application should be straightforward. Avoid jargon and focus on clear communication. We appreciate a friendly tone that reflects our culture.
Highlight Your Hands-On Experience: Share examples of how you've helped others learn tech in practical ways. Whether it's running training sessions or creating bite-sized content, we want to know how you've made a difference!
Apply Through Our Website: Make sure to submit your application through our website. It's the best way for us to keep track of your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at ITS Recruitment
✨Know Your Tech Inside Out
Make sure you’re well-versed in Microsoft 365 tools like Teams, Outlook, and Excel. Brush up on common issues users face and think about how you would explain solutions in a simple, friendly way. This will show your potential employer that you can deliver practical training effectively.
✨Showcase Your Communication Skills
During the interview, focus on demonstrating your ability to explain complex concepts clearly. Use examples from your past experiences where you’ve helped someone understand tech better. This will highlight your suitability for a role that requires clear and calm guidance.
✨Be Ready to Get Hands-On
Since this role is all about being approachable and hands-on, prepare to discuss how you would run drop-in clinics or 'ask me anything' sessions. Think of creative ways to engage with colleagues and make learning fun and accessible.
✨Bring Your Creative Ideas
This position encourages innovation, so come prepared with ideas for bite-sized content or micro-lessons you could create. Share your thoughts on how you would shape the learning culture and make it more engaging for everyone involved.
