A fantastic opportunity has arisen for an onsite/field based IT Engineer to join a rapidly growing IT Services and Solutions business
This position will form a key part of the IT Support team, working with a fantastic team of individuals and giving you exposure to leading server and networking technologies.
Further responsibilities within the role will include;
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Perform scheduled contract visits at customer sites and complete relevant documentation
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Attend customer sites and troubleshoot IT issues which cannot be resolved remotely by the Network Operations Centre
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Provide management and support of the client’s core infrastructure, services and data within defined SLA’s to ensure a continuity of service to all users including fault diagnosis, resolution and escalation.
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Deploy end user hardware such as desktops, laptops and tablets, cabling, printers, AV equipment and other peripherals as well as deployment and management of end user software.
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Support IT projects and activities, ensuring that IT systems are reliable and performant at all times.
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Providing support to a mixture of public and private sector customers, with a large percentage being in the education sector.
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Provide holiday and sickness cover onsite at customer sites when required
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Provide field-based cover to primarily Gloucestershire/Bristol/Somerset regions
Technology exposure needed;
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Windows Server (2012, 2012 R2, 2016 & 2019)
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Active Directory, DHCP, DNS, Group Policy, WDS and WSUS
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Office 365
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Backup & Replication
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Anti-Virus
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Basic TCP/IP, switching and routing configuration and installation
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Firewall and VPN configuration
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Corporate wireless systems
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Hypervisor experience (VMWare/Citrix/Hyper-V)
Salary – up to £34,500 package plus company car
Permanent vacancy, Package details and benefits –
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A basic salary of up £34,500 per annum
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Company car – please note you will be required to hold a full UK driving licence
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A generous holiday allowance of 25 days plus bank holidays, which increases with the length of service
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A DBS check will be part of the recruitment process
Contact Detail:
ITS Recruitment Recruiting Team