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For Companies At a Glance
- Tasks: Support a busy social housing repairs team with planning and administrative duties.
- Company: Join ITS Property Maintenance, a leader in social housing maintenance.
- Benefits: Competitive pay, long-term contract, and potential for permanent position.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Experience in administration and strong organisational skills required.
- Other info: Office-based role in Saffron Walden with great career growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
£15 - £20 per hour
Long term contract work
Working for a Council Maintenance Contractor
Based out of Saffron Walden (CB11 4LH)
Long-term temp role in Social Housing Maintenance
Role good to knows:
- Would suit a car driver due to lack of public transport
The Opportunity:
We are seeking an experienced planner to support a social housing repairs contract team delivering social housing maintenance projects in CB10, CB11, CM22, CM23, and CM24. This is a long-term temporary assignment, initially offered on an ongoing long-term contract, with the potential to extend and go perm. The role is office based and located in the Saffron Walden (CB11 4LH) area working within a busy newly formed works team.
Role Summary:
ITS Property Maintenance is looking to appoint a reliable and organised Administrator / Planner to provide comprehensive office and planning support to a busy Social Housing Repairs team. You will play a key part in keeping administrative, planning and scheduling processes running smoothly, ensuring information is planned and recorded accurately, documentation is well maintained, and the team is supported in meeting repair deadlines.
Project Background:
ITS Property Maintenance is working in partnership with a client to deliver a major social housing maintenance contract.
Key Duties:
- Your responsibilities will include:
- Planning, Scheduling duties organising internal trade operatives on booked repair appointments
- Speak to tenants over the phone or on email to book and arrange repairs to be carried out
- Manage the repair from booking to completion
- Providing general administrative and clerical support
- Maintaining trackers, logs, and internal records
- Entering data accurately and within required timeframes
- Responding to queries from team members and the client
- Preparing clear, professional documentation and correspondence
- Assisting the team in achieving deadlines and performance targets
Preferred Experience & Skills:
- The ideal candidate will demonstrate:
- Previous experience in an administrative or office-based role
- Worked on a Social Housing, Local Authority, FM Repairs contract in a planning or scheduling position/remit
- Strong working knowledge of Microsoft Office applications
- Confidence updating spreadsheets and handling data entry
- Excellent organisational skills with the ability to prioritise workloads
- High attention to detail and accuracy
- Clear verbal and written communication skills
Next step to apply for this Administrator / Planner role:
As a candidate ideally with similar experience, you will already know the technical specifications of this role, but following your application of interest, you will have the role explained in more detail.
ITS Property Maintenance are acting as an employment business for this vacancy. ITS Property Maintenance specialise in working within the social housing sector where we work with:
- Housing Association
- Local Authority
- Direct Labour Organisation
- Maintenance Contractors
- Estates Department
- FM Contractors.
Providing:
- Maintenance Trades and Labour Operatives
- Operational Management Staff
- Customer and Delivery Support Professionals
Administrator / Planner in Saffron Walden employer: ITS Property Maintenance
Contact Detail:
ITS Property Maintenance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator / Planner in Saffron Walden
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their work in social housing maintenance, so you can show off your knowledge and enthusiasm when you chat with them.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you feel more confident and articulate when discussing your experience and how it relates to the Administrator / Planner role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Administrator / Planner in Saffron Walden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator / Planner role. Highlight your experience in social housing and any relevant planning or scheduling roles you've had. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the job description, and don’t forget to show your enthusiasm for working with us at ITS Property Maintenance.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so make sure your written application reflects that. Avoid jargon unless it's relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at ITS Property Maintenance
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrator / Planner in a social housing context. Familiarise yourself with the key duties mentioned in the job description, such as planning and scheduling repairs, managing documentation, and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, be prepared to discuss specific examples from your past experience where you've successfully managed multiple tasks or projects. Think about how you prioritised workloads and ensured deadlines were met, as this will highlight your ability to thrive in a busy environment.
✨Brush Up on Your Communication Skills
As you'll be speaking to tenants and team members regularly, it's crucial to convey your communication skills effectively. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you've had to resolve queries or provide support, showcasing your ability to communicate professionally.
✨Familiarise Yourself with Microsoft Office
Given that strong working knowledge of Microsoft Office applications is essential for this role, ensure you're comfortable using Excel for data entry and tracking. If you have any specific examples of how you've used these tools in previous roles, be ready to share them. This will demonstrate your technical proficiency and readiness for the job.
