At a Glance
- Tasks: Lead a team delivering responsive repairs and maintenance in social housing.
- Company: Join a well-established housing association with a supportive culture.
- Benefits: Competitive salary, company vehicle, ongoing training, and career progression.
- Other info: Flexible working across North London with a strong team environment.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience supervising repairs teams and knowledge of property maintenance required.
The predicted salary is between 36000 - 54000 £ per year.
An exciting opportunity has arisen to oversee a frontline team of up to 15 operatives across various trades, delivering responsive repairs and maintenance services across a maintenance contractor's Housing Association and Local Authorities housing contracts.
Position Overview
- This is a key supervisory role within the property services division, overseeing day-to-day responsive repairs and planned maintenance activities.
- You will work directly for the contractor, ensuring tenant satisfaction, team productivity and service delivery against set KPIs.
- You’ll be a visible presence in the field, providing leadership to operatives across multiple trades (plumbing, carpentry, decorating, etc.).
- The role will be a mix of field-based and office coordination, with flexibility to travel across the local housing portfolio.
- A full UK driving licence is required – a company vehicle and fuel are provided.
Key Responsibilities
- Lead and motivate a team of 10–15 multi-trade operatives delivering responsive and planned maintenance.
- Schedule and manage repairs to ensure timely and quality resolution of tenant issues.
- Undertake regular site visits and inspections, ensuring works are completed to specification.
- Ensure compliance with health & safety standards and internal procedures including tool box talks, RAMS and safeguarding.
- Work closely with internal planners, surveyors, customer services and stores to ensure effective coordination.
- Provide accurate reporting on job status, material use and team performance via PDA and internal systems.
- Liaise with residents, provide updates and ensure a tenant-focused approach to service delivery.
- Support operatives with technical queries and escalate complex issues to senior management where required.
- Contribute to continuous improvement by analysing trends, defects and recurring issues.
- Ensure works adhere to agreed SORs, budgets, and timescales.
What We’re Looking For
- Proven experience supervising repairs or maintenance teams within a social housing or local authority environment.
- Hands-on knowledge of property repairs and building maintenance (e.g. plumbing, carpentry, plastering).
- Strong leadership and communication skills – able to get the best out of frontline operatives.
- Good understanding of housing maintenance systems, KPIs and SOR-based contracts.
- Excellent time management and ability to prioritise tasks effectively.
- Familiarity with PDA or job management systems and capable of accurate record-keeping.
- Health & safety knowledge including risk assessments and safe working practices.
Salary & Benefits
- £42,000 - 45,000 per annum – permanent full-time position.
- Company van and fuel card provided for business use.
- Opportunities for ongoing training and internal career progression.
- Supportive working environment with a strong team culture.
- Flexible working across North London.
Next Steps
If you’re an experienced Repairs Supervisor ready to lead a team in a secure, well-established housing association, we’d love to hear from you. Apply today and we will contact you to discuss the role in more detail and match your experience with the opportunity.
Locations
Repairs Supervisor in Enfield, London employer: ITS Property Maintenance
At ITS Property Maintenance, we pride ourselves on being an excellent employer, offering a supportive working environment that fosters teamwork and collaboration. With competitive salaries, a company vehicle, and opportunities for ongoing training and career progression, our Repairs Supervisor role in Enfield provides a meaningful opportunity to lead a dedicated team in delivering essential services to the community. Join us to make a real impact in social housing while enjoying the benefits of flexible working and a strong team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Supervisor in Enfield, London
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a tricky problem. Being able to share these experiences will make you stand out as a strong candidate for the Repairs Supervisor role.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you're engaged and helps you figure out if the job is right for you. Ask about their approach to tenant satisfaction or how they handle team challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are excited about joining our team in the social housing sector.
We think you need these skills to ace Repairs Supervisor in Enfield, London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Repairs Supervisor role. Highlight your supervisory experience in social housing and any hands-on knowledge of property repairs to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've led teams and improved service delivery in previous positions.
Showcase Your Leadership Skills:We’re looking for someone who can motivate and lead a team effectively. In your application, mention any relevant leadership experiences and how you’ve successfully managed teams in the past.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you about this exciting opportunity!
How to prepare for a job interview at ITS Property Maintenance
✨Know Your Stuff
Make sure you brush up on your knowledge of property repairs and maintenance. Familiarise yourself with the specific trades you'll be overseeing, like plumbing and carpentry. This will not only help you answer technical questions but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated operatives or resolved conflicts. Being able to demonstrate your leadership style will be crucial, especially since this role involves managing a team of 10-15 operatives.
✨Understand the KPIs
Get a good grasp of the key performance indicators relevant to the role. Be ready to discuss how you would ensure your team meets these targets. Showing that you understand the importance of KPIs in delivering tenant satisfaction will set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle common issues in social housing, such as dealing with tenant complaints or ensuring compliance with health and safety standards. Practising these scenarios can help you respond confidently.
